Rohit Khonde

Results-oriented Salesforce CPQ professional with 4 years of experience spanning Business Analysis, CPQ Administration. Proven expertise in gathering requirements, designing scalable CPQ solutions, and implementing pricing and product configurations. Strong understanding of the Quote-to-Cash (QTC) lifecycle with hands-on experience in Salesforce CPQ customization and automation.

Business Analyst - Tata Consultancy Services Ltd

(2023-01)

• Collaborated with stakeholders to gather, analyze, and document business requirements for Salesforce CPQ implementations and enhancements.
• Translated business requirements into functional specifications, user stories, and process flows for development teams.
• Designed and configured Salesforce CPQ features including Product Bundles, Pricing Rules, Price Books, Discount Schedules, and Quote Templates.
• Worked closely with developers and architects to ensure accurate implementation of CPQ configurations and customizations.
• Conducted gap analysis and provided solutions to improve quoting efficiency and pricing accuracy.
• Led UAT (User Acceptance Testing) sessions by preparing test cases, validating outputs, and ensuring alignment with business expectations.
• Supported end-to-end Quote-to-Cash (QTC) lifecycle, including quote generation, contract management, and renewals.
• Identified opportunities for process improvement, resulting in reduced quote generation time and improved sales productivity.
• Provided training and documentation for end users to ensure adoption of CPQ features.
• Collaborated with cross-functional teams including Sales, Finance, and IT to ensure seamless CPQ operations.

Salesforce CPQ Administrator - Tata Consultancy Services Ltd

(2021-11 - 2022-12)

• Lead the services part of product for one entire region.
• Worked closely with end users to develop product structure, pricing, and configuration.
• Worked on X-author for excel for data migration.
• Worked with other teams also to help them in cases.
• Created templates and SOP for teammates and clients to smoothen their work in minimum time.
• Configured and maintained Salesforce CPQ features include Product Bundles, Price Rules, Product Rules, Discount Schedules, and Quote Templates.
• Developed custom solutions using Apex, Visualforce, and Lightning Components to enhance CPQ functionality.
• Managed product catalog setup, pricing configurations, and quote generation workflows.
• Collaborated with business analysts and stakeholders to translate requirements into technical solutions within Salesforce CPQ.
• Supported end-to-end Quote-to-Cash (QTC) processes, including quoting, contracting, amendments, and renewals.
• Troubleshot and resolved CPQ-related issues, ensuring minimal disruption to sales operations.
• Performed data management and migrations for products, pricing, and customer data.
• Implemented automation using workflows, Process Builder, and Flows to streamline business processes.
• Participated in code reviews, deployments, and release management using CI/CD tools.
• Assisted in User Acceptance Testing (UAT) and ensured quality deliverables.
• Created and maintained technical documentation and user guides.

Bachelor of Mechanical Engineering - Mechanical Engineering - Yeshwantrao College of Engineering (YCCE) (2018 - 2021)