Apple Technician
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I am IT Technician. I am having Masters's in Information Technology. I am Currently Working in Apple Service Centre. I am Having 8 Years Of Work Experience.
2013 to 2017
Company Name: Gadget World (PVT Outlet)
Designation: Support Technician.
Location: Ludhiana.
As a Support technician. My Job is to Perform Repairs and Providing All Kind of Software and hardware Related Solutions. to the customers For the Apple Devices.
Roles & Responsibilities
Company Name: B2X Solution and Services
Designation: Field Service Technician.
B2X Services Solutions is Company Which Provide Support for Big Companies Like Apple, Google and Samsung.
As A field Service Technician, We Provide Home Service to the Customer For their google Pixel Devices.
Roles & Responsibilities
Managing the Service Request for the Customers and help them with the re issue they are facing and provide them Possible Information About the Repair Process.
Maintaining cordial relationships with clients for smooth relations.
Answer all queries of customers and understand the issue and educate them about the company.
2018 to till Date
Company Name: Reliance RESQ Apple Authorized Service Provider. (Reliance Retail Limited)
Reliance RESQ is Service Company for Reliance Providing IT Solutions For major IT Brand like HP, Dell, Apple, Samsung and Also Providing Consumer Electronic Services
As Senior Associate I am Responsible for Supporting Customer For all their Apple Device Related hardware and Software Solutions All the apple Device Like iPhones, MacBook’s.
Roles & Responsibilities
Managing the Service Request for the Customers and help them with the issue they are facing.
Possible Information About the Repair Process.
Maintaining cordial relationships with clients for smooth relations.
Answer all queries of customers and understand the issue and educate them about the company.
Helping To provide best Possible Solutions For the problem.
