Rohit Kumar

I believe that collaboration is the key to success in this field. Working as a part of a team allows us to leverage the strengths of each individual analyst while also providing support and guidance for one another. I am confident that I can bring my knowledge and expertise to any project and work well with others to achieve goals.

My communication skills are strong, and I'm comfortable leading meetings and delegating tasks. I understand the importance of deadlines and strive to ensure that all projects are completed on time and within budget.

Lead Analyst (Team leader) - R1 RCM GLOBAL PVT LTD

(2024-09)

• I have an extensive experience working with teams of analysts on various projects. Managed and Optimised Accounts receivable processes, ensuring timely and accurate billing and collections.
• Analyzed RCM cycle to identify and improve with the cash flow and reduce AR days. Collaboration with the cross functional teams to enhance the RCM cycle, strategies and workflows.
• Currently I'm handling 24 associates with their KRA's, inventory allocation, performance tracking, Feedback, DRM's, PSB. Additionally I'm taking care of Functional Review call with the client and data monitoring. Supporting my manager with the employee engagement activities and leading team.

Sr. Analyst (AR) - R1RCM GLOBAL PVT LTD

(2020-11 - 2024-08)

• Identified and resolved problems through root cause analysis and research. Follow up with the insurance on denial and cash collections.
• Conducted workplace compliance training to reduce liability risk and operate effectively.
• Identified patterns and trends on large data sets and provided actionable insights.
• Trained associates on multiple projects like Self pay, Recurring, voided payment related issues.
• Handled mentorship with 21 associates with 95% success rate.
• Supported my manager with the High dollar account reviews for the client calls.

Analyst (AR) - Valleta Infotech

(2019-10 - 2020-08)

• Worked as an Executive, patient billing, registrations, and basic AR follow up with the payer (Insurance) on denial and get the payments.

Sr. Analyst (customer operations) - M2M - Motif India

(2016-08 - 2019-09)

• Handling of eBay M2M escalation and providing support through email and outbound calls.
• received star of the month for consecutive 5 months and 3 Quarterly performer based on CSAT rating.
• Identified root cause and loopholes which were impacting the business and process.
• Trained new hires with the process flowchart and buddy up.

B.A - History - IGNOU (2023)