Rohit Mahrana

Highly dependable and results-driven Cashier with 5 years of proven experience at 'Oasis Baklawa' and 'McDonald's', 'Rare Rabbit' delivering exceptional billing accuracy and customer satisfaction in high-traffic environments. Expertise in POS systems, cash reconciliation, digital payments, order coordination, and customer query resolution. Committed to maintaining service quality, teamwork, and a positive brand experience for every customer.

Cashier at Oasis baklawa (2023-03 – 2026-06)

Oasis baklawa is a 1st Arabic sweets Brand in india (Delhi) The brand focuses on providing high-quality, authentic baklawa and luxury gift hampers. Detail-oriented and reliable professional with 3+ years of experience as a Cashier and Bulk Order Executive. Skilled in cash handling, billing, bulk order processing, and customer coordination. Seeking a responsible position where I can contribute to business growth and operational efficiency.

• Assisted customers with queries related to product prices, weight and ingredients. Managed refund, return and order modification with professionalism, handled billing operation using Rencelab POS system with 220 + daily transactions daily with a 99% accuracy rate.
• Processed and managed bulk orders from retail and corporate customers.
• Prepared invoices, receipts, and payment records for bulk transactions.
• Coordinated with sales and inventory teams to ensure order availability.
• Maintained cash reports, bulk order records, and end-of-day reconciliation.

Cashier at McDonald's (2022-03 – 2023-02)

• Handled cash transactions and operated the POS system with accuracy.
• Assisted with maintaining food safety standards.
• Delivered excellent customer service to 125+ customers per shift
• Resolved customer complaints and ensured customer satisfaction.
• Worked effectively as part of a team to ensure smooth operations.

Cashier at Rare Rabbit (2021-08 – 2022-03)

Cashier with 8 months experience at Rare Rabbit, a premium menswear brand. Skilled in PO illna, cash handling, UPI I/card transactions, and customer service in mall showroom environments

• Handled daily billing operations
• Managed cash, card, and UPI payments
• Operated POS system and sales reports
• Assisted customers professionally

Bachelor of Commerce – Kumaon University, Nainital (2017-07 – 2020-05)