Rohit Sain

To obtain a challenging and rewarding career in dynamic and corporate environment, seeking a position in an organizationwhere my skills and various abilities will be used effectively.

Store Manager AND Shift Incharge - Zepto PVT.LTD

(2024-01 - 2026-01)

(Last Mile Operations) Managed daily operations, supervising staff and allocating tasks to improve store efficiency. Handled customer complaints, offering resolutions that maintained satisfaction and loyalty. Monitored store cleanliness and maintenance, creating a welcoming environment for customers. we have delivered grocery within 10 minutes to the customer with proper hygeine and clearness products as well as customer satisfaction and efficient assistance to customers of quick commerce platforms.

This includes order tracking, returns, refunds, and resolving deliveryrelated issues.

ASM (Last mile operation) - Blinkit.PVT.LTD

(2020-01 - 2023-01)

Boosted overall tracing functions leading to optimized shipment logistics. Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment. Monitored team performance, identifying areas for improvement and implementing corrective actions.

Process Associate - Amazon Transportation Services

(2015-09 - 2018-01)

Results-oriented Process associate with 6 years' experience in E-commerce & Logistic industry. Associated with Amazon since inception of JAID from Sep 2015. Comprehensive knowledge and understanding of inbound and outbound logistics.

• Managing 40K Sq ft area (Regional Sort Center) and 60+ AAs in a shift
• Coordination with the LH team and MR team to ensure proper placement of vehicles as per there SPT
• Managing inbound and outbound vehicle & ensure the dispatch of vehicles as per there schedule time
• Taking care of load for 3P vendor like (IPS, AMX, ECOM, BD)
• Tracking of consumables to ensure availability of the same during normal and peak time
• Responsible for introduction of primary sortation layout for FT lanes for reducing the processing time

B.A. - Rajasthan university

Senior Secondary - Open Board

Secondary - Open Board