Store Manager AND Shift Incharge
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To obtain a challenging and rewarding career in dynamic and corporate environment, seeking a position in an organizationwhere my skills and various abilities will be used effectively.
Store Manager AND Shift Incharge - Zepto PVT.LTD
(2024-01 - 2026-01)
(Last Mile Operations) Managed daily operations, supervising staff and allocating tasks to improve store efficiency. Handled customer complaints, offering resolutions that maintained satisfaction and loyalty. Monitored store cleanliness and maintenance, creating a welcoming environment for customers. we have delivered grocery within 10 minutes to the customer with proper hygeine and clearness products as well as customer satisfaction and efficient assistance to customers of quick commerce platforms.
This includes order tracking, returns, refunds, and resolving deliveryrelated issues.
ASM (Last mile operation) - Blinkit.PVT.LTD
(2020-01 - 2023-01)
Boosted overall tracing functions leading to optimized shipment logistics. Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment. Monitored team performance, identifying areas for improvement and implementing corrective actions.
Process Associate - Amazon Transportation Services
(2015-09 - 2018-01)
Results-oriented Process associate with 6 years' experience in E-commerce & Logistic industry. Associated with Amazon since inception of JAID from Sep 2015. Comprehensive knowledge and understanding of inbound and outbound logistics.
B.A. - Rajasthan university
Senior Secondary - Open Board
Secondary - Open Board
