Rohit Singh Gusain

Pega Developer with around 5 years of experience designing, developing, and deploying enterprise-grade BPM applications on Pega PRPC 8.x and Pega Infinity. Skilled across the full software development lifecycle — from requirements analysis and UI design to system integration, testing, and production support. Demonstrated ability to architect scalable case management solutions, streamline workflows, and maintain compliance with Pega Guardrails.

Holds Pega certifications: Certified System Architect (CSA) and Certified Senior System Architect (CSSA) — with cross-domain exposure in banking, railway logistics, and field service management.

Software Engineer at Bits In Glass (2021-09 – Present)

• Led end-to-end application development across all SDLC phases — requirements analysis, solution design, coding, unit testing, and deployment — for 4+ enterprise clients across banking, railway logistics, and field service domains.
• Collaborated directly with onshore and client stakeholders to gather and translate business requirements into functional Pega configurations, supporting iterative development and UAT cycles.
• Designed and developed responsive user interfaces using Pega Harness, Sections, Views, and Layouts (Pega 8.x and Constellation UI), improving operator efficiency across case workflows.
• Built and optimized Data Transforms and Activities to streamline data processing, reducing rule execution overhead and improving application performance.
• Implemented Declarative Rules, Decision Rules, and Data Pages for efficient data management and business logic execution, contributing to consistent Guardrail scores of 90+.
• Configured Flows, Flow Actions, and Service Level Agreements (SLAs) to enforce process automation and meet defined case resolution timelines.
• Developed Case Management solutions leveraging Components and Report Definitions, supporting end-to-end case lifecycle management and operational reporting.
• Implemented validation rules and business logic checks to enforce data integrity, minimize processing errors, and improve case accuracy — reducing defect rate across QA cycles.
• Utilized Pega debugging tools — Clipboard, Tracer, and Live UI — for efficient root cause analysis, cutting average defect resolution time.
• Delivered REST API integrations, Queue Processors, Job Schedulers, and RDB methods for background processing and external system connectivity.
• Ensured all development adhered to Pega Guardrails and branching strategies, enabling conflict-free, controlled application delivery across dev, QA, and production environments.
• Worked extensively with Pega Constellation, WebEmbed, and GenAI features — including Blueprint, GenAI Connect, and GenAI Coach — for AI-augmented, modern application development.

Master of Computer Applications in Computer Applications – DIT University (2019 – 2021)

Bachelor of Computer Applications in Computer Applications – Amrapali Group of Institutes (2016 – 2019)