Roli Singh

An accomplished HR professional with 14 years of extensive experience in hospital and healthcare HR management. Adept at designing and implementing HR policies, processes, and change management initiatives aligned with organizational goals. Strong background in compensation & benefits, payroll management, performance management systems, and seamless onboarding of medical and non-medical staff.

Highly accomplished Human Resource Professional with experience in implementing & driving HR policies, systems and practices. Excellent in ensuring smooth running and enhancement of centralized HR process operations in alignment with business operations. Experienced in Manpower Planning & Talent Management with demonstrated skills in Recruitment, Resourcing & Development, Performance Management, Compensation & Benefits, Employee Welfare and Administration.

Excellent capabilities in manpower management & recruitment processes entailing resume generation, screening and short-listing with appropriate compensation, On Boarding of new joiners, Campus Recruitment, Induction, Grievance Management and Employee Separation. Maintained effective employee relations with staff across all levels on day to day matters through career counselling, role enrichments, feedback sessions & settlement proceedings. Effective in implementation of compensations & benefit plans, reward & recognition schemes, HR policies & communicating them across organization at all levels.

Initiated Competency Mapping

Exercises across the business which can be used in performance evaluation and Talent Acquisition. Efficient in handling the performance management programs in an organization; skilled in undertaking periodic performance reviews.

Sr. HR Manager - Octavia Hospital

(2022-01)

Senior HR Manager at Octavia Hospital

• Ensure full HR compliance with National Accreditation Board for Hospitals & Healthcare Providers standards, statutory labor laws, and hospital policies
• Maintain audit-ready HR documentation and support NABH inspections and accreditation requirements
• Develop and update HR policies, SOPs, and employee handbooks in alignment with healthcare regulations
• Conduct manpower planning based on hospital service requirements, department needs, and patient load
• Manage end-to-end recruitment lifecycle for doctors, nurses, paramedics, and allied healthcare professionals
• Design job descriptions in collaboration with department heads for clear role clarity and accountability
• Use multiple sourcing channels including referrals, job portals, consultants, campus hiring, and internal job postings
• Ensure lean and cost-effective workforce structure with optimal mix of fresh and experienced talent
• Monitor recruitment dashboards to reduce hiring lead time and improve hiring efficiency
• Conduct onboarding and induction programs to ensure smooth integration of new hires
• Partner with medical and administrative leadership to align HR strategies with hospital objectives
• Provide HR support in employee relations, performance improvement, and workforce planning
• Advise management on employee morale, engagement, and organizational effectiveness
• Support change management initiatives and cultural transformation in hospital environment
• Implement structured appraisal systems ensuring fairness, transparency, and objectivity
• Manage annual performance review cycles and calibration processes
• Link performance outcomes with compensation revisions and career progression
• Provide inputs for compensation strategy aligned with market benchmarks and hospital budgets
• Drive employee engagement initiatives including surveys, recognition programs, and retention strategies
• Develop Individual Development Plans (IDPs) for key talent and high-potential employees
• Identify and build succession pipelines for critical clinical and non-clinical roles
• Strengthen organizational culture through communication, feedback systems, and engagement programs
• Ensure smooth execution of employee grievance handling and resolution mechanisms
• Identify training needs across departments including clinical and non-clinical staff
• Design and implement learning programs focused on patient safety, infection control, and service quality
• Manage training calendars, budgets, MIS reporting, and L&D dashboards
• Collaborate with department heads to address skill gaps and capability enhancement
• Utilize HRIS platforms (e.g., Beehive, Spine, Onex) for HR operations and reporting
• Maintain HR dashboards for recruitment, attrition, performance, and engagement metrics
• Leverage digital tools and social media platforms for employer branding and talent sourcing
• Support compensation benchmarking, salary structuring, and benefits administration
• Analyze exit interviews and implement retention strategies to reduce attrition
• Ensure smooth employee lifecycle management from onboarding to exit formalities

HR Manager - KGK Entice India Pvt Ltd

(2020-03 - 2022-01)

Asst. Manager - HR - JCB Salons Pvt. Ltd

(2017-11 - 2020-03)

Sr. Executive - HR - China Gate Restaurant Pvt. Ltd

(2014-11 - 2017-11)

Executive - HR - Osources India Pvt. Ltd

(2011-09 - 2014-10)

Master - Human Resource Development & Management - JBIMS, Mumbai (2017)

Master - Commerce in Management - Mumbai (2013)

Bachelor - Commerce - Mumbai (2011)

Higher Secondary School Certification - Maharashtra State Board (2007)