Ronak Goti

Designed complex Terminal-Bench style evaluation tasks involving debugging, infrastructure failures, API issues, and multi-step backend workflow simulations for AI agent assessment. Developed deterministic validation logic and reproducible benchmark environments using Python, Bash, Linux, Docker, and backend systems to evaluate agent reasoning accuracy. Created real-world engineering scenarios including dependency conflicts, data corruption, CI/CD failures, log analysis, and production issue investigation.

Software Engineer (AI) - Freelancer - Ahmedabad, Gujarat

(2026-03)

• Designed complex Terminal-Bench style evaluation tasks involving debugging, infrastructure failures, API issues, and multi-step backend workflow simulations for AI agent assessment.
• Developed deterministic validation logic and reproducible benchmark environments using Python, Bash, Linux, Docker, and backend systems to evaluate agent reasoning accuracy.
• Created real-world engineering scenarios including dependency conflicts, data corruption, CI/CD failures, log analysis, and production issue investigation.
• Built automation pipelines and technical specifications for AI evaluation workflows, ensuring clear outcome-based grading and scalable testing processes.
• Applied strong analytical and system debugging skills to design expert-level tasks challenging LLM agents across software engineering and operational environments.

Member of Technical Staff - 2 - Cogno AI (Exotel) - Mumbai

(2022-03 - 2026-03)

• Built and scaled Exotel's next-generation Global Financial Platform, delivering real-time, event-driven backend systems powering payments, billing, invoicing, wallet management, and revenue workflows for 7,000+ customers across 60 countries, supporting $50M+ ARR
• Designed and deployed scalable microservices achieving 5× throughput improvement, 40% reduction in payment failures, and 30% lower API latency, enabling highly reliable global financial operations.
• Processed over 25 million financial events per day with sub-second latency and 99.99% uptime, delivering audit-compliant and fault-tolerant financial APIs.
• Maintained sub-100 ms API response times (p95) for high-traffic services through caching, async processing, and database query optimization.
• Built and deployed an Gen AI-based summarization engine in the live chat system to deliver real-time conversation summaries, improving agent efficiency and response quality.
• Led cross-functional collaboration with engineering, product, and finance teams to ensure global compliance, scalability, and resilience, establishing the financial backbone of Exotel's SaaS business.
• Maintained clean, production-ready codebases with Git, and supported cloud deployments on platforms such as AWS
• Integrated Kafka for real-time report generation; created a storage system to retain daily, weekly, and monthly reports
• Built a translation microservice (AWS Lambda, Python, DynamoDB), adding multilingual support and cache optimization to reduce translation cost by 20%.

Software Engineer - Crest Data System - Ahmedabad, Gujarat

(2020-12 - 2022-03)

• Integrated NetApp StorageGRID with VMware Cloud Director using Object Storage Extension–compatible APIs to enable seamless object storage provisioning and lifecycle management.
• Designed and implemented a data transformation (ModelConverter) layer in Python to map external API payloads to internal domain models, with robust exception handling, structured logging, and Basic Authentication–based security.
• Developed and executed comprehensive unit and integration tests using pytest, ensuring high code quality, reliability, and maintainability across services.

B.Tech - Computer Engineering - Dharmsinh Desai Institute of Technology (2017 - 2021) Nadiad, Gujarat

Higher Secondary – 12th Class - Shree Sharda Vidyamandir (2015 - 2017-05) Surat, Gujarat