Support Engineer - Tech Mahindra
(2025-10)
Client Project: Oracle Java Exit
- Analyze enterprise systems to identify Oracle Java dependencies requiring remediation.
- Support migration of applications to OpenJDK Temurin and Amazon Corretto to maintain compliance and reduce licensing risk.
- Partner with security and compliance teams to align migration activities with organizational standards.
- Coordinate with cross-functional stakeholders to plan and execute migration timelines.
Support Engineer - Tech Mahindra
(2024-01 - 2025-09)
Client Project: GE Vernova — UNIX Administration
- Administered UNIX servers and delivered 24x7 infrastructure support for business-critical applications.
- Managed filesystem administration, LVM expansion, and storage capacity for enterprise VMware environments.
- Implemented change requests for CPU, memory, and disk upgrades on virtual machines with zero unplanned downtime.
- Investigated and resolved incidents within SLA targets, sustaining high system availability.
- Coordinated with hardware and software vendors to accelerate issue resolution.
Support Engineer - Tech Mahindra
(2020-11 - 2023-03)
Client Project: IBM Cloud PowerVS
- Provisioned and managed IBM Cloud PowerVS instances supporting enterprise customer workloads.
- Executed PowerVC and image migration activities between on-premise and cloud environments.
- Performed Linux server administration including patching, upgrades, LVM management, and backup operations.
- Managed snapshot and restore activities as part of disaster recovery support.
- Supported firmware upgrades, VIO server maintenance, and hardware replacement activities.
- Monitored infrastructure health using Nagios and nmon, proactively flagging issues before impact.
System Administrator - Tech Mahindra
(2018-04 - 2019-11)
Client Project: AS400 Administration
- Administered AS400 user profiles, access controls, and security configurations.
- Executed daily, weekly, and monthly backup routines to ensure system reliability and data integrity.
- Monitored jobs, subsystems, and system performance to maintain operational stability.
- Coordinated with IBM support teams during system upgrades and scheduled maintenance.
- Managed Production, Development, Test, and DR LPAR environments.
- Performed system health checks, troubleshooting, and PTF installation and maintenance.
Junior Software Engineer - Tech Mahindra
(2015-07 - 2018-03)
Client Project: Hutchison 3G UK Operations
- Provided production support for critical telecom applications serving UK customers.
- Conducted application health checks and continuous operational monitoring.
- Performed incident analysis and service restoration within SLA commitments.
- Supported deployment, release management, and change implementation processes.
- Troubleshot application issues using UNIX, SQL, and PL/SQL.
