CRM Business Analyst
Send a job offer directly to this candidate
Results-driven Business Sales Manager and Certified Business Analyst with 10+ years of experience in sales strategy, CRM optimization, and client lifecycle management across automotive and retail sectors. Proven success in leveraging Salesforce, LinkedIn Sales Navigator, and Excel-based analytics to drive pipeline hygiene, forecast accuracy, and revenue growth (up to 20% quarterly). Skilled in stakeholder engagement, cross-functional collaboration, and structured coaching to align CRM processes with business goals.
Recent MSc in International Business (UK) and Business Analyst certification (ExcelR) reinforce analytical rigor and global business acumen. Adept at translating sales insights into actionable CRM improvements and dashboard reporting using Power BI, Tableau, and MySQL. Currently seeking CRM-focused analyst roles in the UK to deliver data-backed solutions that enhance customer retention, operational efficiency, and strategic decision-making.
Strategic Business Sales Manager and Team Leader with over 10 years of experience driving revenue growth, client retention, and CRM optimization across automotive and retail sectors. Proven track record of leading high-performing teams, refining sales forecasts, and implementing data-driven strategies using Salesforce, LinkedIn Sales Navigator, and Excel-based analytics. Transitioning into Business Analytics with certifications in ExcelR and hands-on expertise in Power BI, Tableau, and MySQL.
Demonstrated success in stakeholder management, pipeline hygiene, and structured coaching, with quantifiable impact including 20% quarterly growth and 95% customer satisfaction. Internationally educated (MSc, University of Lincoln, UK), combining global business acumen with operational execution. Seeking CRM Analyst and Business Analyst roles to deliver measurable insights and scalable solutions in dynamic, data-led environments.
MSc in International Business from the University of Lincoln, UK, with a focus on global strategy, market analysis, and cross-cultural management. Complemented by a Business Analyst certification from ExcelR, covering core competencies in data visualization, SQL, and stakeholder communication. Holds a Bachelor’s in Commerce from Andhra University, India, providing a strong foundation in finance, operations, and business principles.
This academic blend supports a transition into CRM and analytics roles by combining strategic insight with technical proficiency
