Identifying the need to Conduct Research and Procure Business Services of Third-Party Vendors and Monitoring Costs Negotiation or Cost Control, Audit, Onboarding and Training of Third-Party Vendors for Company’s Business Operations.
Conducting Research for the details of respective HR leaders of Companies across the World and Communicating with them for Employment Screening Business Operations.
Leading and Monitoring a Team of Car Mechanics to prepare the Vehicles for everyday rental Operations.
Tracking the return of the Vehicles post rental business hours.
Senior Process Executive (Dept: SALESFORCE)] — COGNIZANT TECHNOLOGY SOLUTIONS (7th June, 2017 – 18th May, 2018)
Assisting the clients in resetting their passwords, account unlock, trouble shooting for the network issues, investigating the technical issues at the client’s end and providing technical solutions.
Worked on Cancellation Cases, thus fetching the errors of the technical issues at the client’s end and supplying them the data or information.
Service Desk Associate (Dept: LOGISTICS) —COMPUCOM INDIA PVT LTD (8th Oct, 2012- 30th July, 2014)
Worked for the Clients Hewlett Packard (HP), Dell Inc., Lenovo, Lexmark and FEDEX Corporation.
Assisting the Clients by fetching the part numbers and from the respective client websites with different credentials and arranging them in an Excel Sheet and sending the data or Information to the technicians in the USA.
Education
Completed Post Graduate Diploma in Management (PGDM) from Dr. D. Y. Patil B-School with specialization in International Business and Operations in the year 2020.
Completed Bachelor Business of Administration (BBA) from Sikkim Manipal University in the year 2011.
Completed HSC from Sankar Dev College with specialization Arts in the year 2008.
Completed SSC under Meghalaya Board of Secondary Education (MBOSE) in the year 2006.
