Rooth B

BCA graduate with 6 months of internship experience in customer communication, data handling, documentation, follow-ups, and CRM management. Comfortable with MS Excel, MS Office, Zoho CRM, and basic technical tools. A quick learner with good communication and attention to detail, seeking an opportunity to contribute to an organization while developing professional skills.

Business Development Associate Intern at Intellipaat

• Handled inbound and outbound customer communication and follow-ups.
• Maintained and updated customer information using Zoho CRM.
• Managed customer records and ensured accurate data entry.
• Used Gmail for professional communication and follow-ups.
• Explained course-related information clearly to customers and students.
• Supported customers with course access and post-payment queries.
• Coordinated with team members to complete daily tasks.
• Developed skills in communication, documentation, time management, and customer handling.

Bachelor of Computer Applications in Computer Applications – KG College of Arts and Science, Coimbatore (2026)