Roshan Nagose

Salesforce-certified Developer with 3+ years of enterprise experience at Deloitte, specializing in Financial Services Cloud, AppExchange ISV development, and Agentforce (Einstein AI Cloud). Proven track record architecting and delivering scalable 1GP Managed Package solutions — from namespace design and component governance to AppExchange Security Review passage and subscriber lifecycle management. Deep expertise in enterprise API integrations (REST/SOAP, Named Credentials, Batch/Queueable Apex) and LWC-based custom development across FSC and Service Cloud.

Currently serving as Technical Module Lead, driving end-to-end delivery across 3 modules while mentoring developers and acting as trusted client technical advisor. Adept at navigating complex multi-tenant ISV environments, enforcing Salesforce security best practices, and consistently delivering production-ready solutions in fast-paced Agile environments.

Consultant at Deloitte USI (2026-06 – Present)

• Serving as Technical Module Lead across 3 modules, managing end-to-end delivery, sprint planning, and acting as a trusted client technical advisor for Salesforce FSC and Service Cloud implementations.
• Leading AppExchange/ISV security reviews and overseeing Managed Package versioning and deployments, ensuring full compliance with Salesforce AppExchange standards.
• Architecting and managing the end-to-end 1GP Managed Package lifecycle on AppExchange, including namespace enforcement, component locking, and component deprecation strategies across major, minor, and patch releases.
• Coordinating major, minor, and patch releases using 1GP patch orgs to resolve critical subscriber issues without disrupting existing customer metadata or data schemas.
• Leveraging the License Management Application (LMA) and Subscriber Support console to securely access 75+ subscriber orgs, debug package errors, and resolve complex multi-tenant conflicts.
• Leading troubleshooting and resolution of critical production issues, maintaining 99.9% system uptime and minimizing business disruption through proactive root cause analysis.
• Architecting and reviewing Apex, LWC, and integration solutions for scalability, governor limit compliance, and Salesforce best practices — ensuring consistent technical quality across all module deliverables.
• Guiding junior developers on bulkification, asynchronous Apex patterns, and ISV security standards, ensuring team-wide code quality and deployment readiness.
• Collaborating with cross-functional stakeholders to translate business requirements into scalable CRM solutions aligned with strategic goals.
• Driving on-time delivery across Agile sprint cycles, maintaining high code quality standards and ensuring releases meet both business and compliance requirements.

Analyst at Deloitte USI (2024-07 – 2026-05)

• Designed and developed custom Salesforce solutions using Apex, LWC, Visualforce, and Aura Components, automating business processes and improving operational efficiency across Financial Services Cloud and Service Cloud.
• Developed and deployed an Agentforce (Einstein AI Cloud) solution within a managed package, enabling real-time AI-driven data stamping via third-party API integrations.
• Participated in 6+ AppExchange/ISV security reviews and managed Managed Package versioning and deployments, ensuring compliance with Salesforce AppExchange standards.
• Contributed to 1GP Managed Package lifecycle management including namespace enforcement, component locking, and deprecation strategies, following ISV best practices for AppExchange compliance.
• Designed Apex integration callouts and custom UI workflows within strict 1GP governor limits, supporting successful Salesforce AppExchange Security Review passage.
• Utilized the License Management Application (LMA) and Subscriber Support console to debug package errors and resolve multi-tenant conflicts in subscriber orgs.
• Architected and implemented 20+ integrations across FSC and Service Cloud using Apex REST/SOAP callouts, Named Credentials, and secure integration patterns, supporting multi-step data retrieval, transformation, and mapping into Salesforce objects.
• Built a scalable Batch Apex framework for external data synchronization, implementing an auto-rescheduling mechanism that re-queues the batch every 5–10 minutes upon detecting additional records available in third-party API responses — ensuring complete incremental data retrieval across paginated API calls without manual intervention.
• Optimized performance and governor limit compliance using asynchronous Apex patterns including Queueable Apex and Platform Events.
• Built custom Apex triggers following bulkification principles and Salesforce best practices; developed comprehensive test classes ensuring code reliability, deployment readiness, and adherence to Salesforce quality standards.
• Enforced Salesforce security best practices including role hierarchy, profiles, permission sets, and field-level security across implementations.
• Participated in end-to-end Salesforce implementations covering requirement gathering, development, testing, and deployment; acted as a trusted technical advisor to clients and partnered with cross-functional teams to align CRM features with business goals.
• Collaborated in Agile sprint cycles, consistently delivering production-ready features aligned with business requirements and release timelines.

Analyst Trainee at Deloitte USI (2023-07 – 2024-06)

• Onboarded into Salesforce development through structured training, gaining foundational expertise in Apex, declarative tools, and platform best practices.
• Contributed to an ISV Managed Package project, implementing Apex Batch and Scheduled Apex to automate data processing workflows within a managed package environment.
• Applied Salesforce ISV best practices including namespace management, Managed Package versioning, and subscriber-safe coding patterns to ensure AppExchange compliance.
• Prepared the package for AppExchange Security Review by implementing ISV security guidelines — including CRUD/FLS enforcement, namespace hygiene, and data isolation standards — reducing post-review revision risk.
• Gained hands-on experience with Managed Package deployment lifecycle, including packaging, versioning strategies, and controlled rollout to subscriber orgs.

Bachelor of Technology in Computer Science – Technocrats Institute of Technology CSE (2019 – 2023)

Higher Secondary – Government Excellence Higher Secondary School (2018 – 2019)

High School – Sarswati Higher Secondary School (2016 – 2017)