HOUSEKEEPING SUPERVISOR - ATALI GANGA HOTEL AND ADVENTURE COMPANY IN UTTRAKHAND - Uttrakhand
(2014-04)
Presently work in atali ganga hotel and adventure company
- Provided clients with basic cleaning and deep sanitation services
- Worked one-on-one with clients and took on extra responsibilities as needed
- Cleaned and sanitized cleaning tools prior to using them again
- Assisted guests in resolving complaints and providing a positive customer experience
- Inspected and cleaned guests room bathrooms and public areas to ensure adherence to housekeeping standards
Room Attendant - ANANDA IN THE HIMALAYAS IN RISHIKESH_INDIA - Rishikesh, India
(2011-07 - 2014-02)
- Developed and implemented a room cleaning schedule with team of housekeeping attendants to ensure timely service deliver
- Demonstrated knowledge of safety procedures in the use of chemical products vacuums and other cleaning equipment
- Assisted guests in resolving complaints and providing a positive customer experience
- Provided hospitality to guests by addressing their needs in a courteous and professional manner
Room attendant - AL RAHA BEACH HOTEL ABU DHABI - Abu Dhabi
(2010-02 - 2011-04)
- Provided hospitality to guests by addressing their needs in a courteous and professional manner
- Assisted with any guest request
- Ensured that every guest leaves satisfied and has a desire to return back
- Treated each other with the highest level of professionalism and respect
- Reported any maintenance requirements discrepancies room status to the floor supervisor
Room Attendant - THE OTERRA HOTEL - Bangalore
(2008-03 - 2009-06)
THE OTERRA Bangalore is a luxury business hotel situated in the heart of the Bangalore with 282 room and a interior with Italian marble and Pergo flooring is beautiful property with another brand name as crown plaza
- Assisted with any guest request
- Carried out the evening turn down and late service
- Cleaned and supplied all assigned guest rooms and bathroom with hygiene and standard of the organization
Room Attendant - ANANDA IN THE HIMALAYAS IN RISHIKESH_INDIA - Rishikesh, India
(2002-04 - 2003-04)
Ananda in the Himalaya is one of the best known spa in the world having luxurious guest rooms & 75 treatment rooms in the spa, spread on the sprawling 100 acres of lush green, beautiful & religious hills of Himalayas.
- Reported any loss, theft, damage or strange behavior/incidents to the floor supervisor
- Reported any maintenance requirements discrepancies room status to the floor supervisor
- Used and maintained all to clean and supply all assigned guest rooms and bathroom with hygiene and standard of the organization
- Ensured that every guest leaves satisfied and has a desire to return back
- Cleaned stock and set up store room and Linen room pantries to the standers down in the service stander manual
- Treated each other with the highest level of professionalism and respect