Rover James

To be an asset to my organization by utilizing the recent improving trends and make optimum use of the available resources for the success of the company more importantly working harmoniously in a team to bring forth the best from self and everyone

Retail Branch Banking - Personal Banker at HDFC Bank (2025-03 – Present)

HDFC Bank's Personal Banker role involves handling customer portfolios, cross-selling financial products, and delivering excellent service at the branch.

• Managing customer relationships and banking transactions
• Cross-selling products like savings accounts, loans, insurance, and credit cards
• Meeting sales and service targets
• Ensuring customer satisfaction and compliance with bank policies
• CASA, TD, INSURANCE, ASSET PRODUCTS

Gold loan officer at RBL Bank (2024-04 – 2025-03)

Handling gold loan operations, customer acquisition, loan processing, and achieving sales targets, while ensuring compliance with RBL bank policies

Gold loan officer at HDFC Bank (2021-12 – 2024-04)

Handling gold loan operations, customer acquisition, loan processing, and achieving sales targets, while ensuring compliance with HDFC bank policies

Telecaller at Altruist (2020-12 – 2021-11)

Responsible for handling inbound calls to generate leads, promote products/services, and support customers

B.sc in Physics – The New College, University of Madras (2011 – 2014)

H.S.C – Wesley Hr.Sec School (2009 – 2011)

S.S.L.C – Wesley Hr.Sec School (2008 – 2009)