Ruby Julia

Instructional Design professional with a background in psychology and user experience, complemented by a Diploma in Instructional Design. Experienced in designing learner-centric training programs, developing engaging e-learning content, and applying instructional design models to create impactful learning solutions.

Certified

Trainer and Facilitator (HRCI, CPD) and SHRM-certified Soft Skills Trainer, passionate about enhancing learning experiences and driving performance outcomes.

LEAD TRAINER - TED L&D - HEXAWARE TECHNOLOGIES BPS

(2025-10)

• Conduct soft skills, behavioral, and wellness training
• Develop engaging e-learning modules
• Drive LMS course completion and engagement
• Coordinate with stakeholders for training effectiveness
• Assess training needs and measure learning outcomes
• Track training data and generate reports

ASSISTANT MANAGER - LEARNING AND DEVELOPMENT - DAC DEVELOPERS pvt.ltd

(2024-11 - 2025-10)

• Conducted training need analysis (TNA) and managed Training MIS for tracking effectiveness
• Designed and delivered onboarding & induction programs, ensuring smooth new hire integration
• Created engaging training content and facilitated ILT sessions across sales, telesales, soft skills, behavioral topics and PoSH
• Led employee engagement initiatives to enhance workplace culture and motivation
• Delivered data analysis & visualization training to strengthen employee analytical capabilities
• Developed SOPs and policies, ensuring standardization of processes across teams

DUTY OFFICER - L&D (SOUTH) - PVR INOX Ltd

(2024-02 - 2024-11)

• Identify training needs, create calendars, and align with departments
• Develop training materials using e-learning, videos, and presentations
• Manage LMS, ensure content access, and track compliance/reporting
• Coordinate South region induction and onboarding programs
• Train employees on new products, services, and Excel automation

CONSULTANT - LEARNING AND DEVELOPMENT (SOUTH) - INFINITE ENGINEERS

(2023-05 - 2024-01)

L&D INTERN - SUBHAM-DE-LABS®

(2023-05 - 2024-01)

USER EXPERIENCE RESEARCHER (REMOTE) - INFINITE ENGINEERS

(2023-02 - 2023-04)

• Collaborated with a freelancer on HOST app & Habits UX case studies
• Engaged stakeholders for insights and feedback
• Led HOST tournament experience design for smooth engagement
• Conducted usability tests, interviews, and surveys
• Analyzed user data to identify trends and improvements
• Researched user needs and pain points
• Converted insights into actionable design recommendations
• Performed heuristic evaluations and usability audits

SUPER COACH - HANDS ON SCIENCE TOURNAMENT - SUBHAM-DE-LABS®

(2020-08 - 2022-09)

• Regularly interacted with school children during internship
• Assisted in organizing and supporting HOST tournament activities
• Evaluated children's performance using structured rubrics
• Monitored progress and provided continuous feedback
• Encouraged participation and maintained an inclusive environment

TALENT ACQUISITION INTERN (REMOTE) - SUBHAM-DE-LABS®

(2022-01 - 2022-02)

• Gained hands-on experience in talent acquisition for BPO roles
• Posted job openings, screened applications, and conducted interviews
• Managed recruitment process using ATS for tracking candidate status and feedback

Diploma - Instructional Design - LONDON SCHOOL OF BUSINESS AND RESEARCH (LSBR) (2026)

Master's degree - M.Sc.

Applied

Psychology with specialisation in Organisational Behaviour - WOMEN'S CHRISTIAN COLLEGE, CHENNAI (2021 - 2023)

Bachelor's degree - B.Sc. Psychology - WOMEN'S CHRISTIAN COLLEGE, CHENNAI (2018 - 2021)