Senior Operational Risk Management / Senior Vendor Risk Management at Onity Group Inc. (formerly Ocwen Financial Corporation) (2023-06 – Present)
- Lead vendor risk assessments within timelines by reviewing contracts, DDPs, scorecards, invoices, and supporting documents
- Interpret regulatory requirements and internal policies to design risk‑based assessment agendas and checklists across vendor risk domains
- Evaluate vendor compliance with enterprise risk policies, contractual obligations, and legal and regulatory requirements
- Review vendor invoice samples to validate billing accuracy against contractual pricing and terms
- Analyze vendor scorecards to assess service performance against contractual SLAs
- Conduct Information Security due diligence by reviewing security questionnaires, control attestations, and supporting evidence
- Coordinate with Information Security teams to assess vendor alignment with internal security standards and regulatory expectations
- Evaluate vendor cybersecurity controls, including access management, data protection, incident response, vulnerability management, and third‑party access
- Review vendor security policies, procedures, and governance documentation to identify control gaps and residual risk
- Assess vendor handling confidential and regulated data, including classification, encryption, retention, and secure disposal
- Consolidate Information Security and operational risk findings into overall vendor risk ratings, assessment reports, and executive summaries
- Lead vendor assessment interviews and meetings in collaboration with Lines of Business and Vendor Relationship Owners
- Identify risks, document findings, and support development, tracking, and validation of corrective action plans
- Monitor remediation progress and follow up with vendors and stakeholders through issue closure
- Ensure accurate reporting of vendor risk assessment outcomes to management and executive leadership
- Identify opportunities to enhance vendor risk assessment methodologies and optimize risk management tools
- Support continuous process improvement initiatives and ad hoc risk management activities
Sr. Analyst at Goldman Sachs Services Private Limited (2013-07 – 2014-03)
Vendor Management Office role focused on vendor onboarding, due diligence, and procurement management.
- Onboarding the vendors in the GS portal
- Working with stake holders/Risk partners to ensure that all due diligence of the vendors is followed as per vendor management policy
- Supporting E-Sourcing team in providing vendor management advice
- Chaired Meetings with suppliers to negotiate and to sourcing activities (RFI, RFP, RFQ)
- Involved in selecting the suppliers from the suggested list
- Trained Divisional Management Team and Vendor relationship Owners about vendor management policies and practices
- Expertise in Procurement Management activities involving Procurement operations, Catalogue Management and administration, Procurement of goods and services from various sources
- Working on Ariba platform raises the Purchase Requisition, as well as Purchase order for entire Tenon Facility Management Activities
Business Operations Support / Senior Procurement Specialist at IBM Research India Pvt Ltd (Manpower India Pvt Ltd) (2011-07 – 2012-01)
Business Operations Office role on contractual basis, managing end‑to‑end Procure‑to‑Pay (P2P) operations.
- Managed end‑to‑end Procure‑to‑Pay (P2P) operations for Telstra (Australia), ensuring timely PO creation, fulfillment, and SLA compliance
- Procured across IT, Facilities, HR, and Construction categories, handling tactical buying, vendor management, and contract administration
- Coordinated with sourcing teams, suppliers, vendor managers, and requestors to resolve PO, contract, and invoice discrepancies
- Supported price negotiations, supplier quote evaluations, and annual material planning
- Analyzed procurement data using SAP, delivering actionable reports and insights
- Trained new and existing team members on procurement processes and invoice clearing, with focus on critical suppliers
