Assistant Manager of Admissions - Vedatya Institute - Gurugram
(2025-04)
Off-site campus of Gurugram University
- Managed student enquiries and counseled prospective students and parents on admission processes, eligibility criteria, and program details.
- Maintained consistent follow-ups on leads (enquiry to conversion) and ensured accurate tracking through CRM systems.
- Handled 80+ daily calls, consistently exceeding targets during peak periods.
- Conducted campus tours, effectively showcasing infrastructure, program highlights, USPs, and career opportunities.
- Supported outreach initiatives through school visits, workshops, career fairs, educational events, engaging with students, assessing their interests and promoting academic programs through effective counseling and career guidance.
- Coordinated with marketing and design teams to ensure timely execution of promotional campaigns, facilitate content refinement through stakeholder feedback and maintain the timely availability of event collateral for admissions and outreach activities.
- Established and maintained relationships with schools to encourage participation in workshops and inter-school events.
- Managed multiple responsibilities efficiently while contributing to team targets and overall organizational goals.
Admission Counselor - Tecnia Institute of Advance Studies - Delhi
(2023-12 - 2025-03)
- Counseling the Students, handling all the queries.
- Ability to work independently and handle multiple tasks.
- Handle more than 70-80 calls daily of students for their queries.
- Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, face to face meetings.
- Support the students throughout the admission process by answering to their queries and helping them to complete the required documents.
- Maintain student's files and database of student in excel.
- Coordinating with students, parents and faculty members to ensure smooth functioning of the classes.
- Actively following up on leads provided by seniors and converting them into admissions.
- Explain to all the students about how to prepare Assignments and collect the same, explain about how to fill Examination form.
- Perform administrative and clerical activities.
- Prepare time table for Ignou students.
- Preparing Month wise voucher, Recoupment and Remuneration bill to IGNOU.
- To Conduct Examination more than 500 Students per Session Twice in a year i.e. June & December of IGNOU.
- Getting student's answer sheets packed sealed and handed over to the university staff.
- Taking marks of assignments from faculties and submit to the university.
- Keeping records of student's attendance also.
AR Executive - Nightingales Home Health Services Pvt. Ltd. - Gurugram, Haryana
(2023-01 - 2023-10)
- RAPS/NOA Claims – keep track of patients who gets billed on time to avoid penalty in this session, keep track on NOA & RAP claims including timely billing and follow up to check status.
- Maintain all these billed NOA/RAP in the excel sheet to follow up regularly until the NOA or RAP claim process according to the insurance guidelines.
- Follow up with insurance if ins. Denied there is no claim on file or if we see any other status, then coordinate with the insurance to reprocess the claim or can take any other action, if needed.
- Working with Multiple I insurance companies regarding account status Follow up and maintain the call logs in the WellSky Software Billing Supplies data update – Maintained Supplies list state wise by modifying the Charge amount (To see the updated charge amount from updated sheet) and update in the Wellsky Software on daily basis.
- Home Doctors for you (HDFY) as a Medical Assistant – Handling faxes and calls for HDFY, calls from Outpatient and different facilities.
- Handling mailbox, check & prioritize on daily basis.
- Send Visit notes and orders to the requested Facilities & confirm & follow up the next day & maintaining excel sheet to record for fax follow up, calls & orders.
- Downloading Lab reports from Labcorp and Upload Reports/Documents into the Patient charts in Advanced MD software.
- Ordering Supplies and handling Signing Orders on Behalf of Physician and fax back to the facility.
Account Receivable Analyst - R1 RCM GLOBAL PVT. LTD. - Gurugram, Haryana
(2020-03 - 2021-02)
- Maintain A/R records; bills and invoices; process claims; working with Multiple insurance companies regarding account status.
- Reviewed, followed up and worked on unpaid claims, no response claims, outstanding claims and denials.
- Contacted 25-40/day insurance company representatives to check account status with timely and corrective measures and nurtured healthy relationships to ensure timely payments.
- Reviewed payments & make adjustments to accounts and analyze credit accounts for refund.
- Identifying issues and trends that result in non-payment of claims due to internal/external review, elevating significant issues to the supervisor.
- Self-audit of previous day production to ensure 100% quality work.
Admission Counselor - Tecnia Institute of Advance Studies - Delhi
(2015-06 - 2020-02)
- Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, face to face meetings.
- Counseling the Students, handling all the queries.
- Support the students throughout the admission process by answering to their queries and helping them to complete the required documents.
- Maintain student's files and database of student in excel.
- Coordinating with students, parents and faculty members to ensure smooth functioning of the classes.
- Actively following up on leads provided by seniors and converting them into admissions.
- Explain to all the students about how to prepare Assignments and collect the same, explain about how to fill Examination form.
- Perform administrative and clerical activities.
- Prepare time table for IGNOU students.
- Preparing Month wise voucher, Recoupment and Remuneration bill to IGNOU.
- To Conduct Examination more than 500 Students per Session Twice in a year i.e. June & December of IGNOU.
- Getting student's answer sheets packed sealed and handed over to the university staff.
- Taking marks of assignments from faculties and submit to the university.
- Keeping records of student's attendance also.
- Manage sale purchase of office equipment's for office, Manage house keeping
- Maintain facilities in office
- Ability to work independently and handle multiple task
- Handle more than 70-80 calls daily of students for their queries, Handle front desk also when needed
