Rugma G

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Customer Service Executive at HEALTHINDIA INSURANCE TPA (2024-10 – 2025-04)

• Facilitating both inbound and outbound calls.
• Address and resolve customer queries related to claim processing.
• Co-ordinating with internal team for clients issues.
• Providing training to newly joined employees regarding process.
• Recording details of inquiries, complaints, comments and actions.

Bachelor of Commerce in Commerce – Madras University (2022)

Higher secondary school – National Institute Of Open schooling (2018)

Secondary school certificate – Central board (2016)