Associate Business Manager - PureTech Digital Agency - Mumbai
(2024-12 - 2026-06)
- Managed lead-generation campaigns for Tata Motors across 10 international accounts and delivered SBIMF campaigns with zero delays.
- Served as primary client lead for SBIMF, resolving platform issues and campaign bottlenecks, and running client meetings to align deliverables and execution strategy.
- Achieved a 100% error-free rate on push campaign ideation, copywriting, and execution, contributing to higher revenue and client satisfaction.
- Built multi-channel user journeys (email, push, SMS, WhatsApp) using NVecta and led communication campaigns for New Fund Offer (NFO) launches.
Marketing Automation Manager - Fitterfly Healthtech Pvt Ltd - Navi Mumbai
(2023-11 - 2024-12)
- Led user journey development and execution across email, push, SMS, and WhatsApp using MoEngage, WebEngage, SendGrid, and Yellow.ai.
- Consolidated retention workflows into a single WebEngage-based system, improving operational efficiency and reducing tool costs.
- Planned and executed communication campaigns for the launch of an in-house ecommerce store, partnering closely with product, content, and sales teams.
- Drove a 10% increase in webinar registrations/attendance through targeted email copy and standalone community engagement campaigns.
Analyst, Engagement Delivery - Dun & Bradstreet India - Navi Mumbai
(2023-06 - 2023-11)
- Managed a portfolio of 75+ D&B Credit clients, consistently exceeding weekly delivery targets.
- Improved client engagement by 20% through proactive monitoring and alignment with sales team strategies.
- Boosted client retention by 15% via personalized training programs and proactive engagement initiatives.
- Applied data analytics on pre- and post-usage behavior to refine targeted customer service initiatives.
Associate Growth Manager - Testbook Edu-Solutions Pvt Ltd - Navi Mumbai
(2021-08 - 2023-06)
Category Management and Influencer Marketing & Content
- Grew quarterly category revenue from ₹13.56L to ₹43.16L as owner of the Maharashtra State Exam category.
- Planned and managed campaigns across email, WhatsApp, in-app, on-site, social, influencer, and YouTube channels, building user journeys on the WebEngage platform.
- Partnered with design, product, content, and sales teams on product pitch, launch strategy, and pricing.
- Recognized as Star Performer for outstanding performance, Q3 FY2022–23.
- Generated ₹1.6 Cr in revenue (10% of overall revenue), an 8X quarter-on-quarter jump with 3x ROI, by leading influencer marketing for the Skill Academy vertical.
- Onboarded 30+ high-quality influencers with 100% retention through end-to-end outreach, negotiation, and content ideation.
- Recognized as Star Performer for outstanding performance, Q3 FY2021–22.
Digital Marketing Intern - Testbook Edu-Solutions Pvt Ltd
(2021-02 - 2021-08)
Digital Marketing Intern - Eduonix Solutions Pvt Ltd
(2020-10 - 2021-01)