Rukhsar Khan

To pursue a responsible and challenging career in an organization with a professional environment and good career growth I can work as a team player and contribute to the organization with the best of my ability.

Senior Associate - Capgemini Technology Services India Limited

(2022-10-26)

• Enrolled new member and existing, Eligibility Coverage, Plan coverage.
• Extensive working experience in IBPS and various queues like PDP application, CCP application and Address change, POA, AOR, LEP, MEPS etc.
• Currently working with Fetch Pet Insurance (Pet Insurance Project) in the Claims Administration team, managing multiple Lines of Business (LOBs) such as DI, CMR, and E-360 (Preparation).
• Contributing to efficient claims processing and maintaining quality and compliance standards.
• Working in audit team to ensure all applications are processed correctly and in compliance with standards.
• Strong understanding of high-level business requirements and participated in client interactions.
• Strong knowledge of HIPAA standards, Implementation and Knowledge of Medicare & Medicaid.
• Process Calibration Calls & Conduct Refresher Sessions
• Provide training to new resources & ensure Production and Quality scores are consistently exceeded per target

Analyst - Buzzworks Business Services Pvt. Ltd.

(2021-08-31 - 2022-10-25)

BA - BA program - Delhi University (2021)

10+2 - CBSE (2018)

10th - CBSE (2016)