Rupkotha Chaki

I aspire to develop myself into a competent, reliable and responsible professional and grow with the organization in all respects. I do hope that my commitment and dedication towards my work will help the organization in facing new challenges and attaining higher goals to go forward.

Junior Executive (Trainee) - THE MISSION HOSPITAL, DURGAPUR - Durgapur

(2012-08 - 2013-12)

Internal marketing department

Social Worker - Specialized Adoption Agency - Raiganj, Uttar Dinajpur, West Bengal

(2015-10 - 2015-12)

A project of Central Government, New Delhi run by Purba Netaji pally Rural Development Society (NGO)

Social Worker - Specialized Adoption Agency - Durgapur, Burdwan, West Bengal

(2016-01 - 2017-07)

A project of Central Government, New Delhi run by Durgapur Indira Pragati Society (NGO)

Associate Quality - Healthworld Hospitals, Durgapur - Durgapur

(2019-02 - 2020-10)

Quality Department

Sr. Executive (Quality + Operations) - The Nation Hospital, Durgapur - Durgapur

(2020-12 - 2022-07)

Quality + Operations Department

Assistant Manager Administration - Shri Ramkrishna Institute of Medical Sciences and Sanaka Hospitals, Malandighi, Durgapur - Durgapur

(2022-08 - 2023-09)

Academics

Project Coordinator - Child Helpline Unit, at DCPU, Paschim Bardhaman - Paschim Bardhaman

(2023-09)

• Coordinated daily operations of a 24/7 Child Helpline, ensuring timely response to children in distress
• Managed child protection cases including abuse, neglect, trafficking, child labor, and missing children
• Supervised counselors, social workers, and field staff; provided training and performance support
• Liaised with police, Child Welfare Committees (CWC), NGOs, hospitals, and district authorities
• Ensured compliance with child protection laws (JJ Act, POCSO, Child Labour Act) and safeguarding policies
• Maintained accurate case documentation, MIS data, and confidential records
• Prepared project reports and monitored program outcomes and service quality

I.C.S.E.

• Carmel Convent High School, Durgapur (2005)

Higher Secondary - Bidhan Chandra Institution for Girls, Durgapur (2007)

B.A.

• Education(H) - Michael Madhusudan Memorial College (2012)

PGDHA - Post Graduation Diploma in Hospital Administration - Apollo Hospital Education and Research (2012 - 2013)

MSW - Master of Social Work - Law College Durgapur (2013 - 2015)