Rushabh Ghongade

Results-driven Retail Management professional with over 7 years of experience in the fashion retail industry. Proven expertise in driving sales growth, improving operational efficiency, leading high-performing teams, and delivering exceptional customer experiences. Skilled in store operations, sales management, visual merchandising, inventory control, loss prevention, cash management, workforce planning, and customer relationship management.

Passionate about building high-performing teams and consistently delivering business results.

Department Manager at Azorte – Reliance Retail (2023-05 – 2025-08)

• Managed departmental sales, profitability, inventory, and customer experience.
• Delivered monthly sales targets and gross margin objectives.
• Increased Average Transaction Value (ATV) through effective cross-selling and upselling strategies.
• Executed visual merchandising standards as per Mockshop guidelines.
• Managed stock planning, replenishment, stock audits, and inventory accuracy.
• Reduced shrinkage through effective inventory controls and stock monitoring.
• Trained and mentored sales associates on customer service, fashion trends, and product knowledge.
• Conducted manpower planning, scheduling, and performance reviews.
• Ensured complete compliance with SOPs, operational standards, and safety guidelines.
• Collected customer feedback and implemented continuous operational improvements.
• Improved customer conversion through effective team coaching.
• Consistently maintained departmental visual merchandising standards.
• Successfully controlled inventory losses through regular audits.

Assistant Store Manager at Superdry (2021-09 – 2023-05)

• Led daily store operations and supported achievement of monthly and quarterly sales targets.
• Monitored staff productivity and coached team members to improve sales performance.
• Increased Average Bill Value (ABV) by promoting premium merchandise and add-on sales.
• Managed employee scheduling and manpower planning.
• Oversaw inventory receiving, replenishment, stock audits, and shrinkage control.
• Ensured compliance with cash handling procedures and company policies.
• Managed store opening, closing, cash reconciliation, and daily sales reporting.
• Executed global visual merchandising standards.
• Resolved customer concerns promptly to improve customer loyalty.
• Consistently achieved operational and sales KPIs.
• Improved customer experience through effective floor management.
• Maintained excellent compliance with operational standards.

Assistant Department Manager at Big Bazaar – Future Group (2019-12 – 2021-10)

• Achieved monthly, quarterly, and annual sales targets.
• Improved Sales per Square Foot (SPSF) through effective floor planning.
• Controlled inventory shrinkage through stock audits and loss prevention practices.
• Increased Average Bill Value (ABV) by training staff on cross-selling and upselling.
• Managed inventory turnover through stock planning and End of Season Sale (EOSS) execution.
• Performed daily cash reconciliation and ensured financial accuracy.

Sales Executive at Big Bazaar – Future Group (2018-08 – 2019-12)

• Assisted customers with product selection and styling recommendations.
• Delivered excellent customer service to achieve sales targets.
• Managed merchandise replenishment, tagging, and stock checks.
• Maintained store presentation and visual merchandising standards.
• Performed billing and POS operations accurately.

Bachelor of Commerce in B.Com – Shivaji University, Kolhapur (2018)

Higher Secondary Certificate in HSC – Maharashtra State Board (2015)

Secondary School Certificate in SSC – Maharashtra State Board (2013)