IT Executive - Devon Energy LTD - Ahmedabad, Gujarat
(2025-09)
- Conducted regular inspections and troubleshooting of CCTV and IT devices in remote locations to ensure optimal performance.
- Robust network security through effective management of pfSense firewall. Delivered consistent maintenance to uphold security standards. Resolved firewall issues promptly, minimizing downtime and enhancing operational efficiency.
- Improved system performance through effective management of Windows Server 2019 and 2022. Delivered timely maintenance and updates, resulting in enhanced server reliability. Resolved technical issues promptly, contributing to overall operational success.
- Assisted in maintaining office network functionality. Supported troubleshooting efforts for network issues. Helped ensure connectivity for all office devices.
- Managing Google Cloud resources to support team projects. Maintained cloud infrastructure to ensure operational efficiency. Collaborated with team members to troubleshoot and resolve issues. Manage the users in Google Cloud. Generate weekly report
- IT assets and devices. Supported maintenance of network devices. Helped ensure operational efficiency of technology resources.
- Find vendors for Buy new IT products in Best quality with low prices
Area Sales Manager & Technical Support Specialist - Uqick Technology - Ahmedabad, Gujarat
(2025-05 - 2025-08)
- Led the sales of RestoreX, a sophisticated Windows repair software, by articulating its technical benefits to clients across sectors. Facilitated customer understanding through detailed product presentations, driving increased adoption and sales growth. Provided comprehensive technical support before and after sales to ensure high levels of client satisfaction and retention.
Computer Engineering Technician - Meeta Brass Industry - Jamnagar, Gujarat
(2021-04 - 2025-04)
- Technical Support: Resolved hardware, software, OS, and network issues; provided remote and on-site IT support.
- System & Network Management: Managed Hardware and Network, imaging, and backups for efficient IT operations.
- Security & Maintenance: Implemented, updates, and disaster recovery protocols.
Software Support Assistant - Smile Infotech - Jamnagar, Gujarat
(2019-04 - 2020-03)
- Performed regular software testing and quality assurance to ensure updates and patches did not affect existing functionalities.
- Monitored software performance metrics and user feedback to suggest improvements and optimize user experience. Provided technical support for software applications, resolving user issues, performing installations, updates, and ensuring smooth functionality.
Technical Hardware Support - Care Technology - Jamnagar, Gujarat
(2018-01 - 2019-03)
- Diagnosed and repaired hardware issues in desktops and laptops, including power supply failures and peripheral malfunctions, reducing device downtime.
- Performed routine maintenance and upgrades on client hardware systems to improve performance and extend equipment lifespan.
- Collaborated with IT teams to troubleshoot network hardware components and optimize system connectivity.
- Documented hardware support processes and maintained inventory of repair parts and tools for efficient service management.
- Assembled custom PCs and diagnosed hardware faults (motherboard, RAM, HDD/SSD, PSU, etc.), ensuring quality service and quick turnaround for walk-in customers.
