Backend Executive - Fiserv -ICICI Merchant
(2022-03 - 2025-12)
Payroll : HGS International Services
- Prepare MIS - TMU breaching- IMSL and TMU breaching- Bank
- Prepare MIS-INBOUND CALLING Complaints Registered By Bank Employees and BM
- Dormant MIS and SR raise as per client request in Salesforce
- Nayara Spends Tracker & Salesforce data prepared
- Fiserv Flexi loan master, MasterCard _Inactive Calling & Retail Retention : Newly Installed_Inactive Calling MIS
- NAYARA Daily Login Report MIS prepared
Data Analyst - Citigroup
(2017-07 - 2020-12)
Dept : Client interactions Feeds (Payroll : HGS International Services)
- Pull the clients consumption data from CRM on portal and do sanity check as per clients requirements for each category of meeting interactions like Analyst meeting, calls and Email etc...
- Resolve all the invalid or missing data and query with respective team.
- Client data downloading, processing, sanity check, findings duplicate interactions & remove it using Excel tools & formula
- Ensure timely deliverable of Weekly, Bi-monthly, Monthly, Qtly and half yearly are prepared to satisfy the client consumption data requirements.
- Upload and published clients data on due date in vendor portal like Commcise, OneAccess, etc...
- Prepare monthly MIS Report of clients data i.e. drop client, new client add, etc..
MIS Executive - Burgundy Hospitality Pvt Ltd
(2014-10 - 2016-11)
Retails Sale
- Prepare DSR for all stores and provides update to management with relevant team, and report discrepancies
- Prepare various reconciliation reports
- Prepare Sales, Retail, ABC, Bulk order, Home delivery, and Customer loyalty analysis
- Verify customer databases and support in other Operations activities
Associate Review Analyst - Altisource Business Solutions Pvt. Ltd.
(2010-07 - 2014-09)
FRN-Process - Handling USA property Valuation (Mortgage process-BPO)
- Checking the address, owner name, APN no, recent photo of subject property in RealTrans to CIS
- Determine the fair Market value of stated subject property with help of selected external sites market trend
- After decide the judgment valuation of subject property to find out suitable comparable for supporting that price with given to necessary adjustment like bedroom count, age, condition, Gross Living Area, etc..
- Finally review the BPO/ Ora 2055 order in RealTrans and Prepared daily consolidated report (FRN report) in excel
Sr Associate - ICICI Bank
(2005-09 - 2010-05)
PBG Dept (Payroll : I-Process Services (Pvt) Ltd)
- Preparation 'Unreconciled MIS Report' on a weekly basis of Banking for a various product like Mutual Fund, Life Insurance, General Insurance, Gold, Forex, HFC FD and Alternate Asset.
- Mutual fund scheme creation in PBRMS System (NFO) & MF Revenue updation in PBRMS System
- Manual Reconciliation of Mutual Fund Schemes.(Cams,Karvys,Templeton) in Excel
