S N
Front Desk Associate
About
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Front Desk Associate - Hotel inderlok - Dehradun
(2007-09 - 2010-03)
- Check in/ Check out cash handling
- Night auditing
- Guest handling
- Filling, log book maintaining
Front Desk Executive - Godwin Group of Hotels
(2010-03 - 2014-03)
- Guest handling
- Cash handling
- Mail handling
- Compile night audit
- Preparing reports
- Filling and documentation
- Coordination with other dept.
Team Leader (HOD) Front desk - One Group of Hotels
(2014-03 - 2016-01)
- Handling front desk staff
- Duty roster
- Training briefing of staff
- OTA handling
- Email and reservations
- Handling corporates guest
- Tieup with company
- Group bookings
Front Desk Executive - Club Mahindra Kanatal
(2016-02 - 2016-12)
- All front desk work
- Handle staff duty
- Train associates
- Cash Handling
- Member guest handling
HOD Front desk - One Group of Hotels
(2017-01 - 2017-11)
- Manage all front desk activity
- OTA Management
- Channel manager
Asst Front Desk Manager - Hotel Natraj - Rishikesh
(2017-12 - 2020-03)
- Manage all front desk activity
- Responding to mail
- Handling complaints
- Attend HOD meetings
- Manage VIPs
- Party bookings
- Manage pool and spa membership
Property Manager unit Head - Karma villa mussoorie
(2022-02 - 2022-11)
- Manage all resort activity
- Maintenance
- Safety and security
- Reporting
- Manage bookings
- Lookout budgeting and P&L
Asst. Operation Manager - Haritma Resort Delhi
(2023-01 - 2023-11)
Manage all resort activity as it is party and large lawn base. It have 18 luxury rooms quad sharing.
- Manage Events
- Meetings & conferences
- Marriage functions
- Cost control
- Vendor management
- Staffing
Asst. Operation Manager - Woods The Club House - Valsad Gujrat
(2023-11 - 2024-08)
- Manage all the activity in club house
- Members Maintenance
- Bookings
- Mails
- Complaints
- Party and events
- Store and inventory management
Hotel Manager - Cozy Pine Resort kanatal
(2024-10)
Manage all the activity in a boutique property, reporting direct to the director
Education
BSc - Hotel Management and Tourism - HNB Garhwal University Uttrakhand (2007)
Intermediate - Saraswati vidhya mandir vikasnagar (2004)

