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S N

S N

Front Desk Associate

Lonavla, PuneMember since August 1, 2025
Vendor managementStore management
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About

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Experience

Front Desk Associate - Hotel inderlok - Dehradun

(2007-09 - 2010-03)

  • Check in/ Check out cash handling
  • Night auditing
  • Guest handling
  • Filling, log book maintaining

Front Desk Executive - Godwin Group of Hotels

(2010-03 - 2014-03)

  • Guest handling
  • Cash handling
  • Mail handling
  • Compile night audit
  • Preparing reports
  • Filling and documentation
  • Coordination with other dept.

Team Leader (HOD) Front desk - One Group of Hotels

(2014-03 - 2016-01)

  • Handling front desk staff
  • Duty roster
  • Training briefing of staff
  • OTA handling
  • Email and reservations
  • Handling corporates guest
  • Tieup with company
  • Group bookings

Front Desk Executive - Club Mahindra Kanatal

(2016-02 - 2016-12)

  • All front desk work
  • Handle staff duty
  • Train associates
  • Cash Handling
  • Member guest handling

HOD Front desk - One Group of Hotels

(2017-01 - 2017-11)

  • Manage all front desk activity
  • OTA Management
  • Channel manager

Asst Front Desk Manager - Hotel Natraj - Rishikesh

(2017-12 - 2020-03)

  • Manage all front desk activity
  • Responding to mail
  • Handling complaints
  • Attend HOD meetings
  • Manage VIPs
  • Party bookings
  • Manage pool and spa membership

Property Manager unit Head - Karma villa mussoorie

(2022-02 - 2022-11)

  • Manage all resort activity
  • Maintenance
  • Safety and security
  • Reporting
  • Manage bookings
  • Lookout budgeting and P&L

Asst. Operation Manager - Haritma Resort Delhi

(2023-01 - 2023-11)

Manage all resort activity as it is party and large lawn base. It have 18 luxury rooms quad sharing.

  • Manage Events
  • Meetings & conferences
  • Marriage functions
  • Cost control
  • Vendor management
  • Staffing

Asst. Operation Manager - Woods The Club House - Valsad Gujrat

(2023-11 - 2024-08)

  • Manage all the activity in club house
  • Members Maintenance
  • Bookings
  • Mails
  • Complaints
  • Party and events
  • Store and inventory management

Hotel Manager - Cozy Pine Resort kanatal

(2024-10)

Manage all the activity in a boutique property, reporting direct to the director

Education

BSc - Hotel Management and Tourism - HNB Garhwal University Uttrakhand (2007)

Intermediate - Saraswati vidhya mandir vikasnagar (2004)

Skills

Front Desk Associate

Reviews

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