Saakshi

Designed reverse planning workflows for return-to-seller shipments, ensuring SLA-compliant routing, improving seller retention and reducing platform drop-offs. Built observability for reverse planning, integrating Elasticsearch and analytics pipelines to track failures, retries, and latency, improving debugging efficiency. Owned end-to-end delivery of ONDC logistics integration, implementing core flows (search, cancel, status) and executing comprehensive E2E testing with buyer apps; ensured protocol compliance via log validation, enabling our platform to operate as a logistics provider on ONDC.

Software Development Engineer - Flipkart - Bengaluru, India

(2024-05)

• Designed reverse planning workflows for return-to-seller shipments, ensuring SLA-compliant routing, improving seller retention and reducing platform drop-offs.
• Built observability for reverse planning, integrating Elasticsearch and analytics pipelines to track failures, retries, and latency, improving debugging efficiency.
• Owned end-to-end delivery of ONDC logistics integration, implementing core flows (search, cancel, status) and executing comprehensive E2E testing with buyer apps; ensured protocol compliance via log validation, enabling our platform to operate as a logistics provider on ONDC.
• Leveraged the Palantir platform to remodel core services, conducting in-depth lineage analysis and end-to-end data flow exploration to enhance system reliability, observability, and architectural clarity.
• Designed a buffer SLA framework for low ASP sellers as part of cost optimization initiatives, including data modeling, ops-driven configuration entities, and cross-team contract definition for downstream integration.
• Owned non-functional readiness for BBD peak events, driving capacity planning, load testing, and system optimizations to ensure high availability and stable performance under 3× traffic spikes.
• Built a generic, configurable unique key framework (IPC–PUDO), enabling conditional multi-key constraints per entity, improving flexibility and reuse across logistics workflows.
• Mentored and upskilled junior engineers across key projects, providing guidance on system design and debugging, acting as a force multiplier to improve onboarding speed and team delivery velocity.

Backend Developer (Node.js) - Mavin Global - Startup (Early-stage) - Remote

(2023-10 - 2024-04)

• Developed and maintained backend services using Node.js, building scalable REST APIs to support multiple product features.
• Owned backend development for key projects, designing APIs, handling business logic, and ensuring efficient data flow across services.
• Worked on chat application integration, enabling communication features within the platform.

Software Development Engineer Intern - Amazon - Bengaluru, India

(2023-01 - 2023-06)

• Developed AWS infrastructure using CDK, provisioning resources including S3, SQS, and Lambda.
• Built a continuous deployment (CD) pipeline to automate build, test, and release workflows.
• Integrated AWS services (CloudWatch, IAM, Lambda) for logging, monitoring, and secure communication, and designed integration tests to improve system reliability.

Bachelor of Technology - Computer Science and Engineering - Graphic Era University (2019 - 2023)