Sabera Sayeed

To accept challenging positions where my knowledge, skills and creativity can be utilized towards the organisational growth. Results-driven Associate with comprehensive expertise in management and client relations. Excel at resolving complex issues, enhancing customer satisfaction, and driving loyalty.

Proven ability to collaborate with diverse teams to achieve business objectives and improve operational efficiency. Committed to continuous improvement and maintaining customer-centric focus in all actions.

Senior Executive at HealthifyMe Pvt Ltd (2021-10 – Present)

• Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
• Engaged in continuous professional development to stay abreast of industry best practices and emerging customer service technologies.
• Streamlined communication channels between departments, ensuring timely resolution of customer issues.
• Skilled in managing B2B corporate client interactions.

Intern at TRANSGRAPH CONSULTING Pvt Ltd (2019-02 – 2019-05)

• Contributed to sustainable palm oil initiatives through detailed gap analysis in RSPO framework.
• Conducted comprehensive initial assessments to evaluate clients.

B.Sc in Commercial Agriculture And Business Management – Professor Jayashankar Telangana State Agriculture University (2019-01 – 2019-01)

Intermediate in IntermediateBiPC – Sri Chaitanya Junior College (2015-01 – 2015-01)

ICSE in 10th Board examination – Seventh Day Adventist High School (2013-01 – 2013-01)