Sachin Bashyal

BBA graduate with 1 year of experience in customer service at IGT Solutions. Experienced in customer communication, query resolution, active listening, and handling customers in a professional environment. A quick learner with strong interpersonal skills, a positive attitude, and the ability to work effectively in a team and under pressure. Seeking an opportunity to further develop my career in the BPO and Customer Service industry.

Customer Service Representative at IGT solutions (2022-11 – 2023-12)

• Handled customer queries and provided appropriate resolutions in a professional manner.
• Communicated with customers effectively and maintained a customer-focused approach.
• Practiced active listening to understand customer concerns and requirements.
• Resolved customer issues while maintaining service quality and professionalism.
• Maintained a positive and polite attitude during customer interactions.
• Worked effectively as part of a team to achieve process and customer-service objectives.
• Adapted to company processes, policies, and service standards.

SSC – Phonix english medium school (2020)

HSC – Netaji shubash chandra bhose madhyamik vidyalaya (2022)

BBA – Foresight college (2026)