Sachin Dhapse

Banking Operations Specialist with expertise in transaction processing, regulatory compliance, trade finance, and digital banking. Skilled in Salesforce, payment processing, customer service, and workflow optimization. Proven track record in exceeding performance targets, enhancing process efficiency, and delivering high-quality results in high-pressure financial environments.

Holds a B.Com degree with hands-on experience in international banking operations. Seeking opportunities in banking and financial domains to leverage operational expertise and drive business excellence.

Process Associate – Banking Operations Specialist (Grade BP01) - Tata Consultancy Services (TCS)

(2024-07 - 2026-03)

• Managed garnishment claims for German and Spanish markets, ensuring timely resolution and compliance with regulatory standards.
• Handled Salesforce BO tickets, account conversions, and payment operations with accuracy and efficiency.
• Processed German legal documents, indexed property-related data, and ensured seamless claims handling.
• Oversaw buffer account holds, ensuring timely fund transfers to creditors in compliance with legal requirements.
• Led trade finance operations including Letters of Credit, Bank Guarantees, and Import/Export Documentation, ensuring adherence to international regulations.
• Trained and mentored new associate, supporting operational & smooth onboarding.

B.Com - Bachelor of Commerce - University of Mumbai (Model College, Dombivli) (2024-07)

HSC - Tilaknagar Vidya Mandir Junior College, Dombivli (2021-07)

SSC - Vividhlakshyi Vidyalaya, Golavali (2019-06)