Sachin Jangid

Dynamic IT professional with over 5 years of experience in laptop hardware repair, system configuration, software installation, and technical support. Skilled in diagnosing and troubleshooting complex IT issues across multiple platforms. Strong communication abilities with a proven record of improving customer satisfaction through efficient problem resolution and service delivery.

Jawa yezdi bsa bike service center gurgaon sector 5 - Gurgaon

(2026-04 - 2026-08)

• Spare parts billing
• Maintain spare parts

Zion mind Hp service center - Gurgaon sector 12

(2025-12 - 2026-03)

• Laptop spare parts changed
• Full laptops and desktop diagnosed

Laptop Technician - Connect Compusys Pvt. Ltd. - Gurgaon

(2024-02 - 2025-11)

• Provided exceptional customer service and technical support.
• Guided customers on device upgrades and replacements.
• Diagnosed and repaired laptop hardware/software issues.
• Installed and maintained OS, applications, and system tools.
• Generated customer service and repair reports.

Assistant Engineer - Akshita Consultancy - Gurgaon

(2021-11 - 2023-12)

• MS Outlook configuration and troubleshooting.
• Provided remote assistance (TeamViewer, NetMeeting, LogMeIn).
• Resolved LAN/WAN, proxy, and network issues.
• Installed and supported MS Office, Adobe, VPN, SAP, Tally, AutoCAD, RSA.
• Supported senior management and handled AV conference setups.

IT Engineer - Green PC Pvt. Ltd. - Gurgaon

(2020-01 - 2021-08)

• Installed/configured software and managed IT systems.
• Maintained user accounts and permissions.
• Troubleshot infrastructure issues regularly.

Backup Administrator - H&B; Store - Gurgaon

(2018-01 - 2019-09)

• Performed daily backups ensuring data integrity.
• Monitored backup systems for uptime.
• Installed and maintained enterprise backup solutions.

10th - New Vision Sr. Sec School (2015)

12th - NIOS (2017)