Sachin Khokher

Results-driven Operations & Data Transformation Leader with 13+ years of experience driving enterprise-scale operational excellence, automation, and ERP-led transformation. Proven track record of delivering measurable business impact including 80% process acceleration, 95% accuracy improvement, and 40% efficiency gains. Expert in leveraging data (Power BI, SQL, Python), automation, and ERP systems (Odoo) to scale operations, improve decision-making, and enable sustainable business growth.

Strong leader with experience managing cross-functional teams, vendor ecosystems and large operational portfolios.

Senior Operations Manager & Data Transformation Lead - ClassKlap Pvt Ltd

(2016-11)

Owned and led end-to-end operations and transformation strategy across a high-scale SaaS-driven environment, managing 1000+ client accounts, 20+ team members, and multi-vendor ecosystems.

• Spearheaded automation strategy by architecting data pipelines, reducing processing time by 80% and improving accuracy by 95%
• Directed enterprise ERP (Odoo) implementation across Sales, Inventory, Procurement, and Finance, driving 40% efficiency improvement
• Architected executive-level Power BI dashboards, enabling real-time KPI visibility and faster strategic decision-making
• Drove optimization of warehouse and logistics operations, reducing delivery delays and operational errors by 30%
• Served as ERP Program Owner, ensuring seamless cross-functional adoption and integration
• Led process re-engineering initiatives to improve scalability, resilience, and operational performance
• Built and mentored high-performing teams, fostering a culture of accountability and continuous improvement

Operations Executive (Automation & Process Improvement) - Xamcheck Pvt Ltd

(2015-10 - 2016-10)

• Automated reporting workflows using VBA & Excel, significantly reducing manual effort
• Supported operational setup, documentation, and workflow optimization
• Improved internal efficiency through structured process improvement initiatives

Lecturer (Technology & Operations) - Gayatri Devi College of Education

(2013-02 - 2015-09)

• Delivered academic programs in BCA and mentored students in technical and analytical domains
• Managed academic operations and administrative workflows

Web Developer - Akshamaala Solutions Pvt Ltd

(2011-12 - 2012-12)

• Developed enterprise applications and mobile solutions
• Contributed to system design and deployment of client solutions

B.Tech / B.E. - Delhi Institute of Technology and Management