Underwriting analyst - Accenture - Gurugram, India
(2024-05)
- Developing clear and precise policy documents, including coverage terms, limits, exclusions, and endorsements.
- Evaluating the risk profile of the insured, including financial stability, operational risks, and historical claims experience.
- Securing necessary approvals from underwriters before issuing policies.
- Delivering policies to clients within regulatory timelines, whether physically or digitally.
- Ensuring all policy forms, rates, and filings are approved by state or national regulatory bodies (e.g., NAIC in the U.S., FCA in the U.K.).
- Ensuring procedures for reporting and managing claims comply with local regulations.
- Performing periodic audits to verify compliance with internal and external requirements.
- Complying with data protection regulations like GDPR or CCPA when handling client information.
- Use compliance checklists and legal reviews before issuing policies.
- Leverage technology for efficient document management and regulatory reporting.
- Emerging risks, such as cyber threats, may necessitate new coverage terms and compliance strategies.
Process Associate(P&C Insurance) - Genpact India Pvt Ltd - Gurugram, India
(2021-04 - 2024-05)
- Prepared Monthly QA Deck for the client calls.
- Processed mid-term amendments to the policy.
- Reported audit findings and make recommendations for the correction of noted control deficiencies, improvements in operations.
- Regular process huddles sharing all the process updates/ feedback / opportunities received by client.
- Prepared and circulate daily / weekly / monthly progress reports.
- Conducted Pre-process and Process training for new hires and cross trained resource.
Customers Relations Executive - DJT Corporations and Investements Pvt Ltd - Noida, India
(2020-04 - 2021-04)
- Handled the customer queries and solve the problem using the outbound call.
- Renewed the existing customer's insurance policy.
- Managed the payment sheet and database on an Excel spreadsheet.
Customer relations executive - Policybazaar.com - Gurugram, India
(2019-03 - 2019-12)
- Handled the customer queries and solve the problem using the outbound call.
- Renewed the existing customer's insurance policy.
- Managed the payment sheet and database on an Excel spreadsheet.
- Provided end to end customer service.
Hotel Operational Trainee - The Grand New Delhi - Gurugram, India
(2018-01 - 2019-02)
Received Letter of Appreciation during industrial training
- Operational planning and team coordination
- Handled billing, inventory, and reservations
Industrial Trainee - The Grand New Delhi - Gurugram, India
(2017-05 - 2017-07)
- Gained multitasking skills and professional communication
- Interacted with hospitality career professionals
- Developed technical and language skills
