Program Manager | Implementation
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Experienced Project/Program Manager adept at delivering projects on-time and within budget in healthcare, Telecom, HRMS, and e- commerce sectors. Proficient in Agile, Scrum, and Waterfall methodologies, utilizing tools like Jira, Asana, and Confluence. Demonstrates strong leadership, strategic planning skills, and fosters effective cross-team collaboration to surpass project objectives.
Jan 2022 - Present
Spearheaded the end-to-end implementation of the Darwinbox HRMS product, serving clients across India and Singapore within a new practice setup at UST Global.
Led project initiation and planning phases, ensuring alignment with client requirements and strategic business goals.
Orchestrated resource allocation and managed cross-functional teams to deliver projects on time and within budget.
Conducted regular requirement gathering sessions, daily stand-ups, and status reporting to maintain transparency and project momentum.
Facilitated Steering Committee (Steerco) meetings to discuss project progress and strategic decisions with senior stakeholders.
Collaborated closely with the Darwinbox delivery assurance team to ensure seamless implementation and successful customer transition, enhancing client satisfaction and service excellence.
Apr 2021 - Jan 2022
Managed an account with multiple products for one of the largest pharmaceutical companies in the industry, Cipla.
Demonstrated agile project management skills.
Conducted stakeholder communication and product demos. Facilitated Steerco meetings and scrum ceremonies.
Feb 2015 - Jan 2019
MyyShopp E-Commerce Technologies
Successfully managed the backend operations, including Category Management, Item Management, Image Management, for an online product, hyper local delivery service focused on delivering grocery which went live in early 2015.
