Sachin Shinde

Passionate, diligent and focused Engineer with 20+ years of cumulative experience as a Network Engineer / System Administrator / Desktop Support Engineer/ Network Trainer. Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Linux, Solaris, Windows (All versions). Analytical thinker, consistently resolving ongoing issues, often called upon to consult on problems that have eluded resolution by others.

Extensive exposure to a comprehensive range of team activities, thrive on working in challenging environment. Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly & completely. Excellent client management skills innate ability to build strong, lasting and mutually beneficial relationships.

Assistant Manager IT Infrastructure - GoldStandard Wealth Pvt Ltd

(2025-09 - 2026-06)

• Troubleshoot networks, systems
• Creation of VLAN in L3 and L2 Switch
• Maintain Endpoint Scalefusion
• Deploying SSL certificate in Web Server
• M365 Administrator

Network Admin - Knowledgeworks Global Ltd

(2024-11 - 2025-02)

• Troubleshoot networks, systems
• Creation of VLAN in L3 and L2 Switch
• Maintain Windows Servers (Active Directory, DHCP, DNS, Windows Patching)
• Deploying SSL certificate in Web Server

Assistant Manager IT Infra - Samhita Social Venture Pvt Ltd

(2023-08 - 2024-05)

• Prepare ISO 27001 Documentation and Implementation for Audit
• Maintain Internal Network
• Vendor Management for Onboarding

Assistant Manager IT Infra - IFAST Financial India Pvt Ltd

(2011-09 - 2022-12)

• Installation and administrator of Weblogic Server, Solaris System
• Network administration (including backup, security management, user account management, email systems including e-mail web server, LAN, internet access, office systems and applications support)
• Investigate user problems, identify their source, determine possible solutions, test and implement solutions
• Install, configure, and maintain personal computers, networks, workstations, file servers, switches, network cabling, and other related equipment, devices, and systems; add or upgrade and configure modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment
• Perform and/or oversee software and application development, installation, and upgrades
• Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software
• Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users
• Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties
• Maintain site licenses for department/organization
• Investigate, recommend and install enhancements and operating procedures that optimize network availability
• Develop and conduct various training and orientation for system users and new staff on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems
• Assist personnel of other departments as a computer resource
• Deploying SSL certificate for Web Application

Sr. Networking Engineer - Sunshine Telesoft Pvt Ltd

(2011-02 - 2011-09)

• Handling Networking, Server, Troubleshooting, Creating Active Directory
• Configure Outlook, rules in outlook, repair PST files
• Handling the technical support ranging to multiple product lines of the company like Donjin Boards, Magma Chassis, Ai-logix Voice Board, Dialogic
• Handling the support for West and South (Mumbai, Pune, Bangalore etc.) with the support of efficient team
• Configuration of ISDN PRI, SS7 Link, Analog Lines for hardware Like Donjin Keygoe, DN series board, PRI Line in Ai-logix for voice
• Instrumental in identifying gaps in the system and working towards error free processes
• Setting out quality standards for various operational areas and ensuring adherence to these standards and service levels
• Handling customer queries on time and accurately giving client servicing at utmost
• Accounts receivable management including collections of past dues and payments from existing/new projects
• Provide high quality of support services resulting in AMC's, repeat orders and reference sale for the organization

Sr Executive - IT - Fashion Life Style: (Center One Mall)

(2007-04 - 2011-02)

• Operating system windows 2003 & windows 2008
• Handling Networking, Server, Troubleshooting, Creating Active Directory, Security for users, Linux Exchange Server, Also handling Software Support
• Symantec End Point Protection Manager
• Symantec Network Access Control
• Maintaining Attendance Records, Outlook, Telephone, Data Backup
• Technical Support of Database Oracle 9i And SQL 2000
• Coordinating with vendors about software and Hardware Parts
• Coordinating with the IT manager on all Technical related issues
• Handing and Maintains Router and Switches
• Solving Hardware related Problems in Computer
• Repairing PST file of Outlook

Sr. Networking Engineer - ENHIRA SOFTWARE EXPORTS PVT LTD

(2002-07 - 2007-03)

• Worked as a Technical Support person, as my job demands to cater various technical needs of our customers either Onsite or Offsite
• My work also involves facilitating Pre-Sales activities for the Sales team which includes product demonstration / presentations / analysis of client requirements etc
• Also provided Tech support and solutions for many Products in the personal as well as corporate environments
• Apart from the above activities I' was also responsible for maintaining the infrastructure for our Organization
• Handled following onsite installations & maintenance Assignments: - HDFC Standard Life Insurance Co. Ltd, TATA AIG Life Insurance Co. Ltd, Passport Office, US Projects Sites

Administrator - COMPUTRAIN CENTRE PVT LTD

(2000-09 - 2002-07)

• Worked as an Administrator of Server cum Client
• Also as a Technical Support person, my job demands to cater various technical needs of our customers either Onsite or Offsite. Handling server & Client
• Software server based such as Oracle 9i, SQL 2000, ASP, Visual Studio. Net
• Our client such as M.L Dhanukar college, Sathaye College, Mulund College of Commerce, R N Shan High School, Parle Tilak Vidhyalaya School

Diploma - Hardware and Networking - Jetking Institute (2000-03)

B.A - Economics - University of Mumbai (1998-05)

HSC - Maharashtra State Board (1995-03)

SSC - Maharashtra State Board (1993-03)