Sadanand Joshi

Highly skilled and DGCA-licensed Remote Pilot (Small Class) and technical professional with over 6 years of experience in technical supervision, software troubleshooting, and industrial safety. Proven expertise in mapping, surveying, and industrial safety protocols, backed by an Advanced Diploma in Industrial Safety (MSBTE) and a Drone Software Technician certification. Adept at piloting advanced UAV systems, managing sophisticated software environments, and executing precise data-driven aerial missions while adhering strictly to regulatory and safety standards.

Service Desk / Software Support Supervisor at Innovsource Services Pvt. Ltd (2022-01 – Present)

• Supervise technical operations and software environments, bridging the gap between hardware/software systems and field compliance.
• Utilize advanced industrial safety protocols to ensure system integrity and operational security.
• Act as the primary Technical Trainer, conducting high-level operational workshops and technical sessions for government officials.
• Manage team workflows and escalation matrices, optimizing system uptime for critical infrastructure.

IT Technical Support L1 at Spectrum Talent Management (2018-01 – 2022-01)

• Diagnosed and resolved complex software glitches and remote hardware issues using rigid Standard Operating Procedures (SOPs).
• Managed end-to-end technical lifecycles using Jira, achieving a 95.6% resolution rate at the first point of contact.
• Maintained proactive system monitoring to ensure 100% operational readiness and data security.

Assistant Chemical Analyzer (Toxicology Section) at Regional Forensic Science Laboratory (Govt. of Mah.) (2013-09 – 2014-09)

• Enforced meticulous safety procedures during manual and instrumental chemical testing in a high-risk laboratory environment.

M.Sc. in Organic Chemistry – Fergusson College, Pune University

B.Sc. in Chemistry – Fergusson College, Pune University

Advance Diploma in Industrial Safety – MSBTE

Diploma in Intellectual Property Rights Law – Pune University