Safi Khan

Customer-focused professional with 1.6 years of combined experience in customer service and retail sales, including direct client support, query resolution, and in-store sales at a leading retail brand. Skilled in MS Excel and Microsoft Office tools, with additional freelance experience in data annotation. Known for strong communication, adaptability, and consistently meeting performance targets.

Seeking to bring proven service and sales skills to an office, administrative, or business support role.

Sales Associate at Max Fashion (Max Retail) (2025-04 – 2025-09)

Retail Sales | 6 Months

• Delivered a positive in-store shopping experience by assisting customers with product selection and styling advice
• Consistently met and exceeded monthly sales targets through proactive customer engagement
• Managed billing, exchanges, and returns while maintaining accuracy and customer satisfaction
• Maintained visual merchandising and stock organization standards on the sales floor
• Collaborated with team members to ensure smooth store operations during peak hours

Customer Service Representative at TruFarm Organics, Budgam (2024-03 – 2025-03)

Customer Service | 1 Year

• Assisted customers via calls and messages in a professional and courteous manner
• Resolved customer queries efficiently, maintaining high satisfaction standards
• Coordinated with team members to continuously improve service quality
• Consistently achieved monthly customer service targets

Freelance Data Annotation Specialist

3 Months

• Annotated text and image datasets accurately in line with project guidelines
• Reviewed and corrected labeled data to maintain quality standards
• Delivered all projects within agreed deadlines

Bachelor of Commerce in B.Com – Computers – Barkatullah University, Bhopal (2025)

Higher Secondary in Commerce – CBSE Board (2022)

Secondary Education – CBSE Board (2020)