Sag Dj

Results-driven Property & Facility Management Professional with 18+ years of experience in residential, commercial, township, mall, hospitality, and industrial facility operations. Expertise in asset management, statutory compliance, vendor management, budgeting (OPEX/CAPEX), maintenance operations, customer relations, government liaisoning, and team leadership. Proven track record of optimizing operational efficiency, enhancing occupant satisfaction, and delivering cost-effective facility management solutions.

Sr.Maintenance Manager Residency - Shilp Group

(2023-07 - 2026-04)

Estate Manager - Intas Pharma

(2021-01 - 2023-06)

Facility Manager - Dishman Pharma

(2019-11 - 2020-12)

Cluster Manager - C&W Adani Pratham & Aangan Cluster

(2017-05 - 2019-11)

Mall Technical Manager - Shree Balaji Agora Mall/Residences, Villas/Club House

(2011-06 - 2017-07)

Operations Manager - SRB Amusements / R World Multiplex

(2004-08 - 2011-05)

• Managed large-scale facilities for renowned organizations including Adani Realty (Pratham & Aangan), Balaji Group, Dishman Carbogen Amcis, Intas Pharmaceuticals, and Shilp Ananta & Reveta projects.
• Successfully managed end-to-end facility operations for 8+ lakh sq. ft. of residential, luxurious Villa, commercial, retail, and industrial assets, leading a workforce of 120+ personnel across Engineering, Security, Housekeeping, Landscaping, and Clubhouse Operations.
• Oversaw premium clubhouse amenities, common area management, and resident/customer service delivery to enhance user experience and stakeholder satisfaction.
• Led comprehensive Residential Estate & Lifestyle Management for the Promoter's Residence, encompassing hospitality, facility operations, vendor coordination, chauffeur management, domestic staff supervision, private events, and recreational amenities, delivering exceptional service excellence and operational efficiency.
• Co-ordinate with OEM for service obligation as per AMC & in case of breakdown of system
• Operation and general maintenance of DG Set UPS and Invertors, Firefighting system
• Maintenance of AHU, AC's, VRV With help of vendor
• Supervise all facilities staff and external contractors to ensure compliance with company policies & to co-ordinate in a transparent, accountable way, e.g.-On-site staff, groundskeepers, technicians
• Managed end-to-end operations and administration of the company guest house, ensuring high standards of hospitality, maintenance, housekeeping, vendor coordination, and occupant satisfaction.
• Managed end-to-end transportation operations for a fleet of 40 buses supporting factory workforce movement, including route planning, vendor coordination, statutory compliance, and liaison with government authorities for route permits and transportation approvals.
• Working on senior citizen facility requirement project
• Managed factory canteen operations catering to 2,500+ employees, ensuring quality food services, hygiene standards, vendor management, cost control, and compliance with food safety regulations.
• Control activities like parking space allocation, waste disposal, building security.
• Inspect buildings' structures to determine the need for repairs or renovations
• sourcing and overseeing contracts and service providers for functions such as catering, cleaning, cctv, pa system, parking, security, and technology
• Maintaining club house swimming pool & RO Plant
• Responsible for all the daily reports and PPMs
• Factor analysis for the better services for the clients on MMR's & SLA
• Oversaw resident complaint management and helpdesk operations, maintaining complaint trackers, coordinating with service teams, and ensuring prompt issue resolution and resident satisfaction.
• To manage retail store operations.
• Cost control, negative inventory (Data accuracy).
• Submit weekly and monthly reports to designated person as needed.
• Managed OPEX and CAPEX budgets for residential/commercial properties, ensuring cost optimization, asset lifecycle management, preventive maintenance, and successful execution of capital improvement projects.
• Managed liaisoning with government authorities for statutory approvals, licenses, and regulatory compliance. Like, Fire NOC approvals and renewals, Pollution Control Board compliance (if applicable), Lift Inspector approvals, Electrical Inspector approvals, Water and sewage permission, Property tax and utility-related matters
• Building compliance and statutory audits.
• Responsible for hospitality management and day to day operations of the business facilities
• Handles administrative tasks related to HR functions, such as maintaining employee records, managing benefits, assisting with recruitment and onboarding, and ensuring compliance
• Coordinate with purchasing for electrical & F&B, electronics components procurement
• P&Loss analysis. Food menu engineering analysis
• Brand development, Developed brand strategy and statistics systems.
• Maintained and improved food and beverage profits by monitoring wastage and breakages and implementing remedial action when necessary.

MBA - Hotel Management - Algappa University (2004)

Bachelor - Hotel Management - Algappa University (2002)

Training - Mall Management - Mars Group Mumbai / Taj By the Birddy, R-World Multiplex (2005)