Process Associate - Tata Consultancy Services (TCS) - Gandhinagar, Gujarat
(2019-01 - 2025-12)
- Managed daily task allocation for the lien release and quality checking team.
- Managed lien release operations ensuring timely release of property liens after loan payoff, in compliance with federal and state regulations.
- Reviewed and validated mortgage payoff documents, county requirements, and investor guidelines before initiating lien release.
- Coordinated with U.S. teams to resolve exception and rejection.
- Processed and tracked lien release in mortgage servicing systems, maintaining high accuracy and SLA adherence.
- Perform quality checks on lien release, county recording, and mortgage servicing documents.
- Handle county rejection work by indentifying discrepancies and re-submitting corrected documents.
- Mentored and supported team members in lien release workflows, improving efficiency and reducing error rates.
- Supported training and knowledge sharing sessions to enhance team performance and reduce process gaps.
Account Assistant - Amika Pharma - Ahmadabad, Gujarat
(2013-09 - 2018-12)
- Handling purchase and sales accounting.
- Reconciliation of daily sales report.
- Reconciliation of debtor and creditors.
- Booking day wise sales entry and finalization.
- Maintain and control of purchase account.
- Update account receivable and issue invoice.
- Update account payable and perform reconciliation.
- Prepare and submit weekly /monthly reports.
