Sagar Pawar
E-commerce & Marketplace Operations Professional
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About
Results-driven Marketplace Operations professional with hands-on experience across Amazon (Vendor & Seller Central), Quick Commerce (Blinkit, Zepto, Instamart) and Shopify. Own a brand's end-to-end operations, from PO receipt to final delivery, and helped scale the brand upto channels to 15+, contributing to 100% YoY revenue growth. Strong in PO and inventory management, catalog governance, RTO reduction, retail-partner escalations and data-driven decision-making.
Build automated reports, trackers and communication workflows using Advanced Excel, Power Query, Power BI, SQL, Python and Claude to improve accuracy and team efficiency. 15+ Channels — Brand scaled channels 100% YoY — Revenue growth End-to-End — Full brand operations ownership Automation — Reports, dashboards & emails (Claude)
Experience
Jr.
Marketplace Operations
Executive at Amplicomm Solution Pvt Ltd (2025-10 – Present)
- End-to-End Ownership: Manage complete operations for the brand across Amazon Vendor Central, Amazon Seller Central, Blinkit, Zepto, Instamart and Shopify, supporting expansion from 2 channels to 15+ based on performance.
- PO & Order Management: Run the full PO lifecycle (validation, order confirmation, dispatch planning, appointment scheduling, ASN creation, shipment tracking and fill-rate monitoring), reducing RTO through pre-dispatch checks and courier tracking.
- Supply Chain Coordination: Coordinate with warehouses, logistics partners, vendors and internal teams to ensure timely replenishment, stock availability, RTV processing, timely Delivery.
- Courier Performance: Review courier performance on an ongoing basis and allocate orders to best-performing partners to improve delivery success and reduce RTO.
- Catalog Governance: Create and optimize listings (titles, bullet points, descriptions, A+ Content, images, attributes); maintain SKU and variation mapping and run regular catalog audits for quality and compliance.
- Account Health & Compliance: Monitor Amazon Account Health, resolve stranded and suppressed listings and manage FBA shipments to protect seller performance.
- MIS, Analysis & Automation: Prepare SKU-wise, channel-wise and monthly sales, inventory and operational MIS reports using Advanced Excel, Power BI and Google Sheets; automate ASN trackers, inventory reports, order trackers and dashboards with Power Query and AI-assisted Python; analyze sales trends, inventory ageing, fill rates and KPIs to drive process improvements.
- AI Email Automation: Built a Claude-based workflow for recurring operational emails (PO follow-ups, dispatch and shipment updates, vendor and warehouse coordination), cutting manual drafting effort and keeping communication fast and consistent.
- Partner & Escalation Management: Built strong relationships with retail channel teams and logistics partners; resolve operational issues quickly through ground-level analysis, green channel access and Quick Commerce escalation routes.
Education
Master of Science in Computer Science – Sadguru Gadage Maharaj College, Karad (2023 – 2025)
Bachelor of Computer Science – LN College of Management & Technology, Borivali (2020 – 2023)
