Sahana Karanam

Adaptable and motivated professional with experience as a Virtual Medical Scribe and strong exposure to U.S. healthcare processes. Skilled in international voice support, medical documentation, and patient interaction. Adept at handling high-volume calls, resolving queries, and ensuring compliance with HIPAA standards.

Seeking the Contact Center Support Agent (Voice) role at ScribeEMR Systems, leveraging healthcare knowledge, customer service skills, and technical proficiency to support U.S. healthcare providers.

Virtual Medical Scribe - Remote - Remote

(2025-02 - 2025-07)

• Partnered with U.S. physicians to document patient visits in real time.
• Accurately updated EHR/EMR systems with patient history, demographics, and clinical notes.
• Ensured HIPAA-compliant documentation and data accuracy.
• Collaborated with healthcare teams to streamline workflows and enhance patient experience.

MS - Genetics - Cambridge University