Store Manager - Classy furniture New Salalah - Oman
(2021-02 - 2025-09)
- Sales and Profitability: Set and achieve sales goals, analyse reports, and implement strategies to boost traffic and revenue.
- Staff Management: Recruit, train, mentor, and schedule employees, including conducting performance reviews and addressing grievances.
- Operations and Inventory: Oversee inventory levels, process orders, and ensure compliance with company policies, procedures, and health/safety regulations.
- Customer Experience: Maintain high customer satisfaction levels by resolving complaints promptly and ensuring exceptional service standards.
- Merchandising: Ensure the store is clean, organized, and visually appealing according to brand standards.
Store Manager - Oryx Aluminium Fabrication
(2014-09 - 2018-09)
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
Store Keeper & Logistics Coordinating - National Aluminium Fabrication Co. KSA
(2011-07 - 2014-07)
- Lead the team for effective management of store operating in receiving, inspection, storage, issuance and transfer of items as per company policy
- Follow up overall inventory management, taking physical inventory once a month to cross check with the monthly inventory report.
- Ensure intents are raised & proper documentation is completed on a timely basis for requisition of items, forward required documentation to corporate or unit purchase depending on nature of items to be procured.
- Generate material received report on a timely basis, input production data according to purchase order in computerized inventory system, participate in physical inventories by counting stocks
- Oversee the transportation of goods from production site to consumer to client
- Develop and implement a logistic process, proper goods distribution/ supply chain maintains and follow up, goods delivery schedules maintain according to delivery order qty.
Store Manager – Bois & Chiffons, The White Company, SIA and Levi's - Jawad Business group
(2006-07 - 2011-06)
Store Manager – The White Company - Jawad Business group - KSA
(2004 - 2006)
Store supervisor – Bois & Chiffons - Jawad Business group - KSA
(2002 - 2004)
Sales Advisor - Home Accessories - KanZaman - Bahrain
(1999 - 2002)
