Sahil Doon

Results-driven Sales Manager with 4+ years of B2B sales, channel partnership, and team leadership experience. Proven track record of building and managing 20+ dealership networks, driving revenue growth, and converting walk-in inquiries into loyal accounts. Skilled in end-to-end sales operations, CRM tools, and market expansion.

ASST. BUSINESS DEVELOPMENT MANAGER - HOPCHARGE

(2025-12 - 2026-06)

• Managed and built strong relationships with 20+ Tata dealership partners to drive business growth and increase customer acquisition.
• Monitored dealership performance and implemented strategies to improve lead conversions and increase revenue.
• Managed end-to-end sales operations, including lead generation, follow-ups, and customer onboarding.
• Supervised and trained Field Sales Officers (FSOs) to increase sales and improve team performance.
• Improved customer satisfaction by building strong relationships, providing post-sales support, and resolving customer issues on time.
• Gathered customer feedback and market information to identify business opportunities and improve services.
• Identified, on boarded, and trained new dealership partners to drive business growth while ensuring smooth operations and maintaining service quality.

RETAIL EXECUTIVE - DHL

(2022-11 - 2025-11)

• Managed all aspects of import and export booking.
• Assist walk in customers with shipment queries, service related concerns, packaging, weight, dimensions, and prohibited items.
• Ensure all documentation aligns with customs and DHL guidelines (KYC, invoice, airway bill, etc.) for international shipments.
• Auditing the documents
• Interacting with customer on daily basis and generated new leads
• Manage end to end operational processes to meet service delivery standards and client expectations.
• Supervise, train, and mentor teams to ensure performance standards are met consistently.
• Track shipments into DHL system and proactively inform customers of any delays or issues.
• Coordinated with DHL's internal logistics and clearance teams to ensure timely handover, tracking, and delivery of shipments.

Admin Executive - Nest Corner - Gurugram

(2021-11 - 2022-10)

• Keeping accurate records of products, pricing and invoicing information.
• Work with a variety of departments, including sales and procurement, warehouse operations, Accounting (Busy software)
• Present weekly and monthly warehouse stock reports in weekly meetings.
• Manage inventory to ensure adequate stock
• Coordinate outgoing delivery timing and destinations
• Coordinate with vendors, Hospitals and warehouse
• Monitor work of lower employee
• Research &data colletion

Operations Intern - Outlook Group - New Delhi, India

(2021-06 - 2021-07)

• Understanding the supply chain network of outlook India.
• Operation strategy

MBA - School of Management, G D Goenka University (2022)

M.COM - IGNOU (INDIRA GANDHI NATIONAL OPEN UNIVERSITY) (2020)

B.COM - School of Open Learning, Delhi University (2016)

Intermediate - D.A.V.

Centenary Public

School, Narela, Delhi (2013)

High School - D.A.V.

Centenary Public

School, Narela, Delhi (2011)