Sahil Kapoor

Managed and executed 100+ end-to-end travel itineraries for corporate and leisure clients annually, including flight bookings, accommodations, and transfers, ensuring 100% compliance with company policies, safety standards, and client-specific requirements. Developed and customized travel solutions by analyzing client needs, preferences, and budgets; coordinated with vendors and partners to deliver personalized, cost-effective, and seamless travel experiences while proactively handling last-minute changes. Maintained accurate documentation of bookings, payments, and client profiles, enabling 30% faster repeat booking turnaround and ensuring transparency, accountability, and operational efficiency.

Tour Guide - Deva Holidays - Delhi

(2021-08 - 2023-02)

• Managed and executed 100+ end-to-end travel itineraries for corporate and leisure clients annually, including flight bookings, accommodations, and transfers, ensuring 100% compliance with company policies, safety standards, and client-specific requirements.
• Developed and customized travel solutions by analyzing client needs, preferences, and budgets; coordinated with vendors and partners to deliver personalized, cost-effective, and seamless travel experiences while proactively handling last-minute changes.
• Maintained accurate documentation of bookings, payments, and client profiles, enabling 30% faster repeat booking turnaround and ensuring transparency, accountability, and operational efficiency.
• Enhanced customer satisfaction scores by 25% through personalized service, proactive issue resolution, and consistent delivery of hassle-free travel experiences.
• Strengthened long-term client and vendor relationships, resulting in a 20% increase in repeat business and referrals and contributing to improved brand reputation and retention.
• Optimized operational efficiency by 15% through meticulous planning, attention to detail, and process streamlining, reducing travel errors and client escalations significantly.

Sales & Marketing Intern - TreeVeda Foods - Mohali

(2024-09 - 2024-11)

• Designed and managed content strategies across Facebook and Instagram, creating 50+ posts monthly to enhance brand visibility, engagement, and audience interaction while maintaining a consistent visual and messaging style.
• Collaborated cross-functionally with marketing, design, and operations teams to ensure alignment between campaigns and business goals, driving cohesive project execution and timely delivery of marketing initiatives.
• Monitored social media analytics and performance metrics, leveraging insights to refine strategies, improve engagement by 20%, and optimize content reach across platforms for better ROI and digital impact.
• Increased overall social media engagement by 30% through consistent content scheduling, trend-based optimization, and audience-focused storytelling.
• Supported the successful execution of multiple targeted marketing campaigns, resulting in measurable growth in brand visibility and follower base across digital platforms.
• Streamlined content management and reporting processes by developing structured Excel and Word templates, reducing turnaround time for analytics and team coordination by 25%.

Sales & Marketing Intern - Amul Icecreams - Mumbai

(2025-05 - 2025-06)

• Conducted market research and competitor analysis across 30+ retail outlets in Mumbai to identify consumer preferences and sales trends for ice cream products.
• Planned and executed in-store promotional campaigns and visual merchandising displays to boost product visibility, drive footfall, and enhance brand recall during the summer season.
• Coordinated with distributors and retail partners to ensure timely stock replenishment and optimal product placement, while tracking daily sales data to support regional sales reporting.

MBA (EP) - University Business School, Panjab University (2024 - 2026)

B.A. - Panjab University (2018 - 2021)

12th (HP BOSE) - Bharti Vidyapeeth (2014 - 2016)

10th (CBSE) - K.V. No. 2 (2012 - 2014)