Sai Akkanapally

U.S.

Factoring

Operations and Risk Specialist with 8+ years of hands-on experience in credit risk analysis, debtor verification, invoice billing, accounts receivable (AR), and treasury funding workflows. Skilled in evaluating commercial debtor creditworthiness, validating complex freight documentation, and executing time-sensitive carrier payouts within high-volume U.S. logistics ecosystems. Progressed from Analyst to Senior Account Analyst while consistently mitigating financial risk, resolving complex account disputes, and maintaining high operational throughput.

Senior Account Analyst (Promoted from Account Analyst) at AlienGena Captive Pvt. Ltd. (2017-01 – Present)

• Conducted comprehensive credit checks on U.S. freight debtors and brokers; evaluated credit reports, repayment histories, and financial standing to deliver definitive approve/deny recommendations for invoice factoring.
• Managed high-volume carrier funding workflows, verifying bank account details, rate confirmations, and delivery proof to execute accurate, time-sensitive carrier payouts.
• Reviewed, audited, and processed freight invoices and supporting documentation (bills of lading, rate sheets) for accuracy prior to posting to accounts receivable.
• Coordinated directly with U.S. brokers, shippers, debtors, and carriers to resolve invoice discrepancies, documentation gaps, and short-payments, accelerating payment collection cycles.
• Standardized daily handoff protocols between credit, billing, and funding teams to maintain fast processing turnaround times without compromising credit compliance.
• Recognized for exceptional operational accuracy and deep domain knowledge in U.S. logistics finance, earning a rapid promotion to Senior Account Analyst.

Customer Care Executive at Tata Business Support Services Limited (2016-10 – 2017-04)

• Managed high-volume inbound customer communication, resolving service queries and escalated complaints with a focus on first-contact resolution.
• Adhered to strict performance KPIs, maintaining high customer satisfaction ratings and detailed case logs in CRM software.

Bachelor of Science (B.Sc.) in Computer Science – Vijetha Degree College

Higher Secondary Certificate (H.S.C.) in M.P.C. – Gautami Jr. College (2013-01)

Secondary School Certificate (S.S.C.) – Word & Deed (2011-01)