Sai Bhaskar

Results-driven DevOps & Site Reliability Engineer with over 5.5 years of experience automating, securing, and scaling enterprise cloud infrastructure. Expertise in Google Cloud Platform (GCP) and AWS, leveraging Infrastructure-as-Code (Terraform) for automated provisioning. Specialized in continuous delivery pipelines using Harness for zero-downtime progressive deployments (Canary / Blue-Green) and full-stack observability with Dynatrace OneAgent & Davis AI for proactive root-cause analysis.

Proven track record of reducing MTTR by 45% and eliminating manual deployment tasks by 50%.

Senior GCP DevOps & Observability Engineer - TCS (Client) / Mbit (Payroll) - Hyderabad, India

(2022-07 - 2024-11)

• Harness CD & GitOps Automation: Architected automated CD pipelines in Harness, migrating legacy scripts to declarative GitOps releases with automated canary verifications and zero downtime.
• Dynatrace APM Integration: Deployed Dynatrace OneAgent across multi-cluster GKE and VM environments, leveraging Davis AI for real-time root-cause detection and service dependency mapping (reduced MTTR by 45%).
• Terraform Provisioning: Created modular, reusable Terraform scripts for GCP services (VPCs, GKE clusters, Cloud SQL, IAM roles) across non-prod and production environments.
• Container Orchestration: Managed GKE cluster workloads with autoscaling (HPA/Cluster Autoscaler) and Workload Identity, maintaining 99.95% application uptime.
• Pipeline Efficiency: Streamlined CI/CD workflows using Harness, Jenkins, and GitHub Actions, cutting manual deployment efforts by 50%.
• Cloud Governance: Implemented central secret management using GCP Secret Manager and KMS alongside granular IAM service accounts.

DevOps Engineer (Multi-Cloud) - New Horizons Cybersoft Ltd (NHCL) - Hyderabad, India

(2021-03 - 2021-11)

• Infrastructure as Code: Provisioned scalable multi-cloud resources across GCP and AWS utilizing automated Terraform workflows.
• GKE Networking: Configured private GKE cluster topologies with Cloud NAT, VPC Peering, and secure firewall boundaries.
• Dynatrace Performance Tracking: Configured synthetic checks and custom metrics in Dynatrace to proactively identify microservice bottlenecks.
• Pipeline Security: Integrated automated vulnerability scans and secret resolution into continuous integration stages.

Technical Support & Systems Engineer - New Horizons Cybersoft Ltd (NHCL) - Hyderabad, India

(2021-03 - 2021-11)

• Linux Systems Management: Managed Ubuntu and SUSE Linux server fleets; supported backend database integrations for SAP HANA & SAP SQL systems.
• Automation & Scripting: Wrote PowerShell and Bash scripts for recurring administrative tasks, security patching, and web server configurations.

Junior Systems Associate - CAS - Hyderabad, India

(2018-06 - 2020-10)

• Infrastructure Monitoring: Administered Windows Server infrastructure and monitored network health via SolarWinds Network Manager.
• Network Security: Managed Fortinet FortiGate firewall policies and performed regular vulnerability scans using Nessus.

Bachelor of Engineering (B.E.) - Computer Science & Engineering - JNTU Hyderabad (2018)