Sai Jyothi Katam

Around 4 Years of middleware experience on IBM App Connect Enterprise (ACE) 12.x, IBM Integration Bus (IIB) V10 and IBM MQ 9.x. Knowledgeable in installation, configuration and administration of IBM App Connect Enterprise (ACE) and IBM MQ environments.

Experience with EAI tools such as RFHUTIL, RFHUTILC and SoapUI. Hands-on experience with MQSI, MQSC and ACE administration commands. Proficient in designing, developing and mapping using IIB and MQ with XML, JSON and MRM formats. Strong knowledge of MQ Nodes, File Nodes, SOAP Nodes, HTTP Nodes, Routing Nodes and Transformation Nodes. Well versed with ESQL Programming, Message Routing and Transformations.

Experience configuring Queue Managers, Local Queues, Remote Queues, Alias Queues, Transmission Queues, Channels and Listeners.

Experience in Production Support, Application Monitoring, Incident Management and Deployment Activities.

Experience in handling Service Requests, Incidents, Problems and Change Requests using Jira and Zendesk.

Experience in supporting both Client and Business teams for critical production issues.

IIB Developer and IT Support – Integration - Walden Digital

• Worked on FTP, SFTP and AS2 protocols using IBM Integration Bus.
• Provided L2/L3 Production Support for integration applications.
• Monitored applications using Monitoring Tools and responded to production alerts.
• Monitored file processing activities and ensured successful file transmissions.
• Performed file and message reprocessing activities for failed transactions.
• Involved in production deployment and post-deployment validation activities.
• Supported both Client and Business teams by providing issue analysis and status updates.
• Performed Root Cause Analysis (RCA) for recurring issues.
• Monitored MQ queues and queue managers for smooth message processing.
• Worked with MQSI and MQSC commands for troubleshooting activities.
• Created and maintained MQ Objects such as Local Queues, Remote Queues, Alias Queues, Channels and Listeners.
• Debugged message flows and resolved integration issues.

Application Developer - Walden Digital

Project: PWC

• Gathered requirements and coordinated with development teams.
• Participated in design, development and deployment of integration message flows.
• Enhanced existing interfaces and applications.
• Developed XSDs to validate XML request messages.
• Worked with MQ Nodes, HTTP Nodes, Routing Nodes and Transformation Nodes.
• Handled JSON, XML and CSV message formats.
• Worked on Change Requests through Jira.
• Participated in SIT, UAT and deployment activities.
• Worked with Git for version control and collaboration.

Application Developer & Production Support - Walden Digital

Project: Leading American Healthcare Pharmaceutical Company

• Provided production support including monitoring, incident resolution and maintenance activities.
• Reprocessed failed messages after Root Cause Analysis.
• Monitored application performance and message processing activities.
• Investigated MQ related issues and queue build-up scenarios.
• Debugged message flows and resolved production issues.
• Participated in design, development and deployment activities.
• Conducted Unit Testing, Integration Testing and Performance Monitoring.
• Supported weekend maintenance and deployment activities.

Bachelor of Science - B.Sc. - Lepakshi Degree College