Sai Kumar Yasaya

Proactive Computer Science Engineering student with hands-on experience in ServiceNow development and process automation.

Certified

ServiceNow System Administrator and Certified Application Developer, skilled in UI Policies, UI Actions, Client Scripts, Business Rules, ACLs, Flow Designer, eager to contribute to real-world ITSM projects. Strong knowledge of Java, SQL, HTML, and CSS for application development and logical problem solving.

ServiceNow Administrator Virtual Internship at SmartBridge (2025-12 – 2026-02)

• Developed and customized applications on the ServiceNow platform using Business Rules, Client Scripts, and Flow Designer.
• Implemented Incident Management and Service Catalog solutions with automated ticket routing and workflow optimization.
• Applied ACL-based security, performed data integration using Import Sets and Transform Maps.

AWS Cloud Virtual Internship at AICTE (EduSkills) (2024-04 – 2024-06)

• Gained hands-on experience with AWS services (EC2, S3, IAM, RDS) and cloud infrastructure basics.
• Deployed and managed cloud resources with focus on security, scalability, and cost optimization.
• Worked on cloud-based projects involving system configuration, monitoring, and troubleshooting.

Bachelor of Technology in Computer Science Engineering (AI&ML) – Ideal Institute of Technology (JNTUK) (2022 – 2026)

Intermediate – Narayana Junior College (2020 – 2022)

SSC – Gayatri V.N English Medium Visionary School Pedapudi