Saibudeen
Airline coustomer service
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About
Enthusiastic BBA Aviation graduate with hands-on exposure to airport and airline operations through internship experience and IATA certification. Possesses strong interpersonal, customer service, and organizational skills, with a keen interest in passenger handling, ground operations, and airline services. Committed to maintaining high service standards while supporting safe, efficient, and customer focused aviation operations.
Experience
Freight Handling Intern at AI Airport Services Limited (AIASL) (2026-03 – 2026-03)
- Completed internship in the Freight Handling Unit.
- Assisted in air cargo and freight handling operations.
- Learned cargo documentation and shipment processing procedures.
- Gained exposure to airport safety regulations and operational workflows.
- Developed teamwork, communication, and coordination skills.
Travel Company Intern at SkyBee Travel and Tours Pvt. Ltd. (2026-04 – 2026-04)
- Gained experience in hotel booking and tour operations.
- Supported visa and passport processing activities.
- Learned travel industry operations and customer service procedures.
- Developed communication, coordination, and client-handling skills.
Education
Secondary (CBSE) – Adarsh Vidya Kendra (2019 – 2020)
Higher Secondary (CBSE) – Adarsh Vidya Kendra (2021 – 2022)
Bachelor of Business Administration in Aviation Management (IATA) – Hindustan institute of technology and science (2023-08 – 2026-07)
